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22nd May 2025

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Show Notes for Series 03 Episode 60
This podcast is produced in conjunction with SAP Fioneer

Purchasing insurance for a product or service at the point of sale used to be a complex undertaking, often requiring customers to leave the platform, fill out lengthy forms, and complete payments separately.

But today’s embedded insurance solutions offer retailers the ability to offer personalized insurance on or around their items with little interruption to the customer’s journey.

In this episode of the Tech Means Business podcast, we talk to Nikola Djokic, Managing Director of Insurance at SAP Fioneer to discuss how insurers, fintech startups, neobanks, and retailers can leverage this technology to offer personalized insurance tied not just to the product but also to who the customer is, factoring in details like their purchase history, credit rating, and more.

The technology underpinning new-generation embedded insurance is event-driven, API-first software that connects financial companies with multiple sectors seamlessly, allowing insurers to whitelabel their offerings and develop new product lines that will dramatically increase sales.

You can connect with Nikola on LinkedIn:
https://www.linkedin.com/in/nikola-djokic-b582305/

Read more about SAP Fioneer here:
https://www.sapfioneer.com/

Meet the team IRL:
https://www.sapfioneer.com/events/

Connect with host Joe Green here:
https://www.linkedin.com/in/josephedwardgreen/

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