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27th October 2016

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A new report from enterprise cloud services provider ServiceNow argues that a tipping point has finally been reached with more than half of enterprises surveyed would use cloud as the default choice for business application rollouts.

52% of the 1,850 senior managers polled across four continents said they now prefer cloud as a platform compared with on-premise data centres, while more than three quarters (77%) of respondents expect to shift to a cloud-first model in the next two years.

The primary reason for this shift, the report argues, is the emergence of DevOps. 94% of respondents said they were involved with the DevOps movement in some way, while three quarters (76%) admitted it was a major factor driving the move to cloud-first operations. 88% of those polled said that cloud could replace a formal IT department “at least some of the time.”

Just under three quarters of those polled (72%) said IT’s relevancy is on the rise following a cloud-first reorganisation, while 68% said IT will be ‘completely essential’ in the future. Ultimately, ServiceNow argues, the role of IT will have to shift from ‘builder’ to ‘broker’ to succeed in the cloud-first environment.

“Amidst the cloud-first shift, there are ominous signs for IT if there’s no change,” said Dave Wright, chief strategy officer at ServiceNow. “We believe this presents a real opportunity for those visionary IT organisations who can become strategic partners to the enterprise during this shift to cloud-first.”

Not all the findings were rosy, however, with almost nine in 10 (89%) companies polled who had shifted to a cloud-first model saying their current IT staff lacked the required skill sets to be successful. Achieving 360 degree visibility for the business (64%) was named as the biggest priority going forward.

About the Author

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK technology influencers by Tyto, and has also been cited by Onalytica, Feedspot and Zsah as an influential cloud computing writer.

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