Listen, Publish, Analyze: The Intelligent Guide to Social Media Management Platforms

INSIDE THIS REPORT:

  • The new intelligent social media workflow to create better content
  • The new social media platform landscape - and how to leverage it
  • How you can use Listening, Publishing & Analysis platforms together to uncover greater intelligence

WHO IS THIS REPORT FOR:

  • Marketing VPs & CMOs
  • Brand Managers
  • Agency VPs
  • Senior Marketers

Download this eBook to master the new intelligent social workflow and start leveraging the benefits today. Social media has evolved, your social team needs to use the right strategy and tools to evolve with it.

By unmetric, 13 March 2015, 0 comments Categories: Platform

Kurt Marko; Creating the Omnichannel Customer Experience

The nexus of mobile, social, cloud and big data is radically reshaping customer experience. This article by Kurt Marko, editor-at-large for Information Week and Network Computing, explores how Big Data, Predictive Analytics and Real-time Decisioning improve customer experience for multi-platform, mobile and social consumers.

Read this article and learn:

  • The trends and opportunities for omnichannel CX
  • Implications for business executives
  • How real-time predictive analytics transforms the multi-platform, mobile, social customer experience

By [24]7 Customer, Inc, 10 November 2014, 0 comments Categories: Data & Analytics, Mobility, Research