This exclusive panel discussion appeared on Day 2 of the Digital Transformation Week 2021 which took place in April 2021. This was a virtual event exploring the world of digital transformation. For more exclusive on-demand recordings from the event, click here or view the full agenda here. To watch this video on-demand, please click the button below.
This session covers:
- Strategies and tools for realising a fully automated digital customer experience
- Transforming customer engagement through automation
- How can automation revolutionise the customer journey, during pre-contact, contact and post-contact?
- Case study examples discussed
Speaker:
Boris Krumrey, Global VP Automation Innovation , UiPath
If you would like more content like this, you can register here for free to attend the upcoming Digital Transformation Week North America, coming up on 9-10 November 2021.
