InVision joins G-Cloud to bring workforce management to public sector contact centres

Workers at a contact centre.

InVision Software's cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework.

Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace.

To deliver effective, efficient service to customers and meet service level agreements public sector organisations need to have the right agents with the right skills available at the right times...

1Place ultra-fast database migration software wins place on G-Cloud 13

A winner's medal.

The UK Crown Commercial Services has included 1Place as a certified supplier on the Government’s G-Cloud 13 procurement framework, bringing powerful and affordable data migration and management services to public sector organisations.

Part of the Government’s Digital Marketplace, the G-Cloud framework is designed to ensure the public sector has access to proven and cost-effective cloud software and services via an online platform.

Stephen Priestnall, cloud solutions...

T-Systems and Google Cloud to deliver public sector cloud for Germany

German Flag

Deutsche Telekom subsidiary T-Systems has unveiled plans to build a ‘sovereign cloud’ for German enterprises and its public sector alongside Google Cloud.

The companies, which began collaborating on cloud-based solutions and services back in March 2020, hope to jointly innovate to “develop a large spectrum of next-gen sovereign cloud solutions and infrastructure".

T-Sytems will provide service management and operations for the cloud, enabling customers to securely...