The guide for exceptional support: Unlocking cloud success 

In the fast-evolving realm of cloud distribution and services, achieving success hinges not only on cutting-edge technology but also on robust support systems. From minimising errors to accelerating growth, the importance of comprehensive support cannot be overstated. In this guide, we’ll delve into the vital role support plays in achieving success in the cloud, along with practical tips to maximise its effectiveness.

Maximising Efficiency with Swift Customer Services Support...

David Weeks, N-able: A unique time for MSPs

A laptop keyboard.

Could you tell us a little bit about N-able and what it does?

N-able provides IT management solutions that empower managed services providers to deliver outsourced IT services for their end customers, which are primarily small and medium-sized enterprises (SMEs).

MSPs can get monitoring and management, automation, security, and backup software from an ever-changing list of providers to protect and service their customers. But our goal is to grow and evolve alongside...

Cloud security fears continue: Managed services, messaging, FaaS at ‘perilous’ stage

As adoption of managed infrastructure services increases, new cloud attack areas arrive with them. According to a new report from Accurics, 23% of all security violations identified relate to poorly configured manage service offerings.

The study, Accurics' Cloud Cyber Resilience Report, assessed violations and drifts in real-world environments of Accurics users, as well as open source repositories and registries of infrastructure as code (IaC) components.

On average, the...