InVision joins G-Cloud to bring workforce management to public sector contact centres

Workers at a contact centre.

InVision Software's cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework.

Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace.

To deliver effective, efficient service to customers and meet service level agreements public sector organisations need to have the right agents with the right skills available at the right times...