When the pandemic first hit earlier this year, nobody could have foreseen that we would be in lockdown again by November. With no signs of slowing down, the global health crisis is continuing to create challenges for businesses everywhere, but perhaps the biggest shock was the initial closing of offices when the UK was first told to work from home.

Many small and medium-sized enterprises (SMEs) were unprepared, scrambling to set up remote network access, cloud applications and the...