Raising cloud customers the right way: How parenting skills overlap

As a cloud vendor, you might find that winning a new customer can evoke the same feelings of warmth and pride that accompany the arrival of a new member of the family. In many respects, the two can be similar; you have the same feelings of responsibility and obligation that you get with the arrival of a new child, and the same desire to attend to their needs. But should the paternalistic (or even maternalistic) tendencies end there?

Absolutely not! For too many cloud vendors, the cutting of the proverbial...

By Mark Hennessy, 28 August 2014, 0 comments. Categories: Vendors.