Google Cloud investigates automated customer service practices after complaint

Google Cloud Platform has said it will conduct a detailed review of its abuse prevention processes after a customer complained about its treatment.

The unnamed customer, who works in the renewable energy industry, wrote in a Medium post that the company was a few days away from ‘losing everything’ after Google’s automated system pinged it for questionable activity.

Those who get pinged will receive a variety of emails...

By James Bourne, 03 July 2018, 0 comments. Categories: Google, Infrastructure.

Formula 1 races to AWS as official cloud provider, cites importance of machine learning capabilities

It has been described by Citrix as a ‘never-ending technology arms race to optimise performance’ – and now Formula 1 has gotten a further boost by selecting Amazon Web Services (AWS) as its official cloud and machine learning provider.

The move will see Formula 1 move the vast majority of its infrastructure from on-premises data centres to AWS, and use a variety of products to help improve broadcasts, data tracking, and race strategies.

Amazon...

By James Bourne, 02 July 2018, 0 comments. Categories: Amazon, Applications, Infrastructure, Software.

Puppet secures $42 million in series F funding to help with automation push

Software delivery and automation provider Puppet has raised $42 million (£31.9m) in series F funding to complement its recent expansion.

The round, which was led by Cisco Investments, alongside EDBI, Kleiner Perkins, True Ventures and VMware, comes only a few weeks after Puppet announced the acquisition of Reflect, a company which provides data visualisation as a service. Total funding for the company now stands at $149.5 million across seven rounds in total.

Puppet certainly has reasons to be bullish about its...

By James Bourne, 29 June 2018, 0 comments. Categories: DevOps, M&A, Platform.

Going up: Public cloud market continues to soar with 2017 ‘pivotal’ year, says IDC

2017 was a ‘pivotal’ year in expanding public cloud service adoption according to IDC – with spending growth remaining at a constant level despite the overall market tripling in size.

The figures, which come from the analyst firm’s latest Worldwide Semiannual Public Cloud Services Tracker, show that while the overall growth rate for 2017 was a little smaller than the previous year, revenue growth of the top 16 providers by market share went up. The top tier vendors now capture more...

By James Bourne, 25 June 2018, 0 comments. Categories: IaaS, Infrastructure, PaaS, Platform, Public, Research, SaaS , Software.

AWS leads across all geographies in public cloud – with Alibaba second in APAC

Amazon Web Services (AWS) has total geographic dominance in public cloud – but while Microsoft and Google secure second and third place through most of the globe, Alibaba is a clear second in APAC.

This is the key finding from the latest note by Synergy Research, which focused on Q1 data - although the majority of the figures won’t differ from what many market watchers already recognise.

AWS ranks at #1 worldwide, ahead of Microsoft, Google, Alibaba, and IBM. Across North America and EMEA, the top...

By James Bourne, 22 June 2018, 0 comments. Categories: Alibaba, Amazon, Infrastructure, Public, Research.

HPE puts $4 billion aside to invest in the intelligent edge

Hewlett Packard Enterprise (HPE) has seen the future – and it’s all about the intelligent edge.

The company has announced a $4 billion (£3.04bn) investment over four years in technologies and services to deliver personalised user experiences, seamless interactions, and artificial intelligence (AI) and machine learning to improve customer experiences and adapt in real time.

HPE cited Gartner figures which argue that by 2022 three quarters of enterprise-generated data will be created and...

By James Bourne, 20 June 2018, 0 comments. Categories: Adoption, Architecture, Infrastructure, Platform.

Kubernetes skills demand continues to soar – but are organisations dropping the ball on security?

If you have Kubernetes skills then you will almost certainly be in demand from employers, as a new survey from CyberArk has found that IT jobs with the container orchestration tool in the title have soared year on year. But beware the security risks when getting involved.

According to the company, which has crunched data from IT Jobs Watch, roles involving Kubernetes have broken into the top 250 most popular IT vacancies, having been around the 1000 mark this time last year. The most likely job title for...

Google Cloud opens up in Finland, uses natural cooling for sustainability

Google Cloud is now open for business in Finland, making it the 16th region to launch across five continents.

The move was first announced at the start of the year when Google significantly expanded its infrastructure, with five new regions and three subsea cables. Facilities in the Netherlands and Montreal have already been opened, with Los Angeles, Hong Kong and Switzerland – the latter

By James Bourne, 18 June 2018, 0 comments. Categories: Data Centres, Europe, Google, Infrastructure.

Organisations continue to hit cost pitfalls with cloud migration, says Rackspace

The cloud journey is costing a bit more than organisations realise, according to new research from Rackspace.

The findings appear in a new report, titled ‘Maintaining Momentum: Cloud Migration Learnings’. The study, conducted by Forrester and polling more than 300 organisations in the UK, France, Germany and the US, argued that while half of business and IT decision makers polled saw cost reduction as a key driver for cloud adoption, two in five (40%) said their migration costs were still higher...

By James Bourne, 18 June 2018, 0 comments. Categories: Adoption, Infrastructure, Migration, Research, SaaS .

Microsoft announces general availability of Azure Kubernetes Services

Those who attended or watched Cisco Live’s opening keynotes earlier this week – or indeed read our story on it – will have recognised the importance of Kubernetes to attendees with Google Cloud’s cameo being a particular highlight.

Now Microsoft is making waves of its own – with the general availability of its Azure Kubernetes Services (AKS).

The move will see...

By James Bourne, 14 June 2018, 0 comments. Categories: Containers, Developers, Microservices, Microsoft, Platform.

DevOps and microservices will be huge for business – but many orgs are nowhere near it yet

Mind the gap please: according to new research from the Ponemon Institute, the gap between organisations’ ideal DevOps and microservices capabilities and what they are actually able to deliver is costing enterprises on average $34 million per year.

The study, which was sponsored by hybrid cloud management provider Embotics and which polled more than 600 cloud management professionals, found three quarters (74%) said DevOps enablement capabilities were either ‘essential’, ‘very...

By James Bourne, 13 June 2018, 0 comments. Categories: DevOps, Microservices, Platform, Research.

Google Cloud cameo steals the show at Cisco Live with partnership update top of the agenda

It’s a mad, mad, multi-cloud world all right. At Cisco Live US in Florida yesterday – the company’s flagship jamboree of all things networking – CEO Chuck Robbins was all but upstaged by Google Cloud chief Diane Greene.

Robbins is more than happy to let the great and good share the stage with him at Cisco’s events – Apple CEO Tim Cook appeared at Cisco Live Las Vegas

By James Bourne, 12 June 2018, 0 comments. Categories: Containers, Google, Infrastructure, OpenSource, Platform.

Cohesity secures $250 million in series D round in hyperconverged storage boost

Cohesity, a hyperconverged storage provider, has announced it has raised $250 million (£186.7m) in an oversubscribed series D funding round to help further drive the company’s momentum.

The round was led by the SoftBank Vision Fund – making it only the second time the group has invested in an enterprise software company – with participation from Cisco Investments, Hewlett Packard Enterprise (HPE), Morgan Stanley Expansion Capital, and Sequoia Capital among others.

Cohesity offers...

By James Bourne, 11 June 2018, 0 comments. Categories: Economy, Infrastructure, Software, Storage.

Google Cloud launches sole-tenant nodes for improved compliance and utilisation

Google Cloud has announced the launch of sole-tenant nodes on Google Compute Engine – helping customers in various industries around compliance in the process.

The new service, which is currently in beta availability, gives customers ownership of all VMs, hypervisor and host hardware, going against the traditional cloud use case of multi-tenant architecture and shared resources.

“Normally, VM instances run on physical hosts that may be shared by many customers,” explained Google’s Manish Dalwadi and...

By James Bourne, 08 June 2018, 0 comments. Categories: Applications, Architecture, Compliance, Google, Infrastructure, Security.

Why enterprises are creating a self-induced skills gap despite strong cloud appetite

Enterprises have a serious appetite to move their resources to the cloud at one level – but a lack of skills and resistance to change from some quarters is holding organisations back.

That’s the key finding from new research from global cloud provider Skytap. The study, in conjunction with 451 Research, may have many rolling their eyes in a manner suggesting they have seen it before – yet it still proves companies are not getting to grips with the change.

More than two thirds (67%) of the...

By James Bourne, 07 June 2018, 0 comments. Categories: Adoption, Applications, Enterprise, ERP, Infrastructure, Research.

IBM and CA Technologies team up to help give mainframe a cloudy edge

They are two companies who have spent more time espousing the benefits of the mainframe than most – and now IBM and CA Technologies have forged a new partnership designed to make the technology more accessible in a cloud and DevOps landscape.

The collaboration will see new services being launched to help organisations develop, test, and monitor applications in the mainframe. The services will be available on IBM’s Cloud Managed Services on zSystems, otherwise known as zCloud.

Clients using zCloud...

By James Bourne, 07 June 2018, 0 comments. Categories: Applications, Developers, DevOps, Infrastructure.

AWS moves Amazon EKS to general availability in managed Kubernetes push

Amazon Web Services (AWS) has announced the general availability of Amazon EKS, its managed Kubernetes service – putting it alongside rivals Microsoft and Google in this regard.

EKS, which was announced at AWS re:Invent back in November, is now operational in US East and US West regions, with further expansion happening ‘very soon’, according to the company.

The move puts AWS...

By James Bourne, 06 June 2018, 0 comments. Categories: Amazon, Containers, Developers, Platform.

How DevOps affects IT performance – and why automation is not universal among companies yet

Everyone’s talking a good game when it comes to DevOps strategies – but automation is not as widespread in organisations as one might think.

That’s the key verdict from software management provider Puppet in its latest report. The report, State of DevOps Market Segmentation, aims to ‘reveal additional insights’ from the company’s most recent State of DevOps report, issued last year.

The 2017 analysis polled almost 3,200 technical professionals from organisations worldwide,...

By James Bourne, 05 June 2018, 0 comments. Categories: Data Management, Developers, DevOps, Platform, Research.

Organisations need ‘reality check’ on cloud costs, research advocates

How do you balance your cloud and on-premises budget – and how do you get the most out of it? It has long been a problem for organisations once they decide they want to move their systems to the cloud – and according to new research from SoftwareONE, companies continue to suffer from high costs and low visibility.

The study, which polled 300 C-level and IT decision makers in North America, had some interesting data points alongside some less surprising results. More than half (53%) of those polled...

By James Bourne, 04 June 2018, 0 comments. Categories: Architecture, Data Management, Economy, Infrastructure, Research.

Office 365 usage goes up and up leaving G Suite behind, says research

Microsoft Office 365 usage continues to accelerate significantly across organisations of all sizes while Google’s G Suite languishes in comparison, according to new figures from Bitglass.

The cloud access security broker (CASB), in its 2018 Cloud Adoption Report, analysed software usage of more than 135,000 companies globally and found Office 365 continues to rule the roost.

56.3% of the more than 135,000 companies analysed were users, compared with only a quarter (24.8%) for G Suite. The latter has...

By James Bourne, 30 May 2018, 0 comments. Categories: Collaboration, Microsoft, Research, Software.