Five key elements to a successful connected enterprise

Consumers are using technology to their advantage. With it, they are less tolerant, less loyal and more promiscuous. They have learned how to exercise control over brands.

In this kind of environment, it’s important to remember that the success of any customer-facing organisation depends on the experience they deliver. Consumers want meaningful, timely, and personalised engagements, and to gain this, businesses need a...

By Thomas Vetter, 28 September 2018, 0 comments. Categories: Applications, Enterprise, Infrastructure, SAP, Software.