Why companies are shifting to ‘IT as a service’ – and what you need to do about it

‘IT as a service’ (ITaaS) is on the rise as companies realise the benefits of contracting an IT service provider for all their business technology needs. While ITaaS is not a new concept, it has become a go-to operational model for medium-to-large sized companies that need 24/7 monitoring, managing, and sustaining of company technology.

Moving to ITaaS is an operational shift, where IT is run as a business and therefore can be optimised according to business needs. Companies that run hybrid IT environments,...

By Kirk Panitz, 07 June 2017, 0 comments. Categories: Adoption, Hybrid, Private, Public, SLA.