The ‘cloud shift’ grows: Gartner predicts more than $1tn IT spend affected by 2020

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IT spending has long since been shifting from traditional IT offerings to cloud services – and according to the latest prognostication from Gartner, more than $1 trillion (£759bn) of IT spending will be directly or indirectly affected by the shift to cloud in the coming five years.

The aggregate amount of ‘cloud shift’ in 2016 is estimated by Gartner to hit $111 billion, going up to $216bn by 2020. Business process outsourcing – with the cloud segment of...

By James Bourne, 21 July 2016, 0 comments. Categories: Adoption, IaaS, Industry, PaaS, SaaS .

The three common pitfalls of CRM deployments

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Beware of the fast-talking salesperson with the “simple” solutions. If you’re being told that the solution to your business problems is as easy as 1-2-3, there’s a good chance it’s not. That common principle applies to most tech products, and a Customer Relationship Management tool (CRM) is no exception.

While the cloud has standardised software use by removing what is often the most complicated part of the process — the installation on the...

By Rhonda Sherwood, 12 July 2016, 0 comments. Categories: CRM, Enterprise, SaaS , Software.

Analysing the evolution of the SaaS market: $50bn spending expected by 2024

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The global software as a service (SaaS) market is expected to break $50 billion in terms of product spending by 2024, from $12bn this year, according to a report released by price comparison checker Better Buys.

The report, an examination on the state of the SaaS market which takes its cues from various industry reports, argues almost two thirds (64%) of small and medium businesses rely on cloud technologies to drive growth and workforce efficiency, while more than three quarters...

By James Bourne, 04 July 2016, 0 comments. Categories: SaaS , Software.

Is the cloud’s fatal flaw offering users too much choice?

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The last few years have seen an influx of ‘disruptive’ new tech startups entering the marketplace with all sorts of software as a service (SaaS) and app solutions for small businesses and larger enterprises. On the face of it, this is great news. However, the phrase “spoilt for choice” could also apply, and might even be causing paralysis in cloud service adoption.

With regards to document management systems (DMS), centralisation has been the goal for many years;...

By Richard Shaw, 01 July 2016, 0 comments. Categories: SaaS , Software.

The four key storage drivers for SaaS success

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Software as a service (SaaS) and cloud delivery models are disrupting the world of traditional enterprise software.  As IT organisations embrace agile infrastructure strategies to keep pace with the rapid change of the businesses they support, SaaS delivered applications have a clear advantage over traditional on-premises enterprise apps.  As the forces of digital transformation reshape enterprise IT for the on-demand world, SaaS applications will be a driving force in...

By Josh Epstein, 22 June 2016, 0 comments. Categories: SaaS , Software, Storage.

Analysing the analysis: Gartner’s 2015 CRM market share report

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Top line findings

  • Worldwide customer relationship management (CRM) software totaled $26.3B in 2015, up 12.3% from $23.4B in 2014.
  • SaaS revenue grew 27% year over year, more than double overall CRM market growth in 2015.
  • Asia/Pacific grew the fastest of all regions globally, increasing 9% 2015, closely followed by greater China with 18.4% growth.

These and many other insights into the current state of the global CRM market are from

By Louis Columbus, 20 June 2016, 0 comments. Categories: CRM, Research, SaaS , Salesforce, Software.

Traditional software giants are starting to kick it in the cloud — so what’s next?

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For years the benefits of the cloud have been the subject of much debate within the IT industry. In the past, sceptics claimed that the cloud wasn’t reliable or secure — although Gartner sought to dispel that myth. Now, the sceptics are harder to find and Gartner doesn’t have to dispel as many cloud myths. Our latest Businesses @ Work report shows that companies are not only enabling...

By Phil Turner, 16 June 2016, 1 comment. Categories: Research, SaaS , Software, Trends.

Here’s why private and hybrid cloud are here to stay

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When private and hybrid cloud technology first appeared, some pundits predicted that they wouldn’t last. Wasn’t everything going to the public cloud? But last they did, and there are several good reasons why private and hybrid cloud are here to stay.

For one thing, some companies are balking at the cost of maintaining public cloud deployments once their workloads and storage grow into the tens of petabytes. In addition, some vertical markets (financial services, for example)...

By Steve Garrison, 26 May 2016, 0 comments. Categories: Hybrid, Infrastructure, Private, Public, SaaS , Software.

How to enable the ISV community with cloud computing

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Access to computing resources has been democratised through access to low cost cloud platforms. Network access is now high-speed, low-cost and almost ubiquitous. Together, this means that cloud provides a perfect platform for the development and scalable delivery of applications. And the ISV community has a significant opportunity to take advantage.

Delivering value for customers

The SaaS model creates new opportunities for both ISVs and their customers. Consumption-based charging...

By Sean McAvan, 20 May 2016, 1 comment. Categories: Developers, IaaS, Infrastructure, SaaS , Software.

Microsoft catching up with Salesforce in SaaS revenues, argues research

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Microsoft has Salesforce in its sights as the leading cloudy software as a service (SaaS) vendor, according to the latest note from analyst house Synergy Research.

According to the research, the overall enterprise SaaS market grew by almost 40% in 2015, with forecasts from Synergy suggesting it will more than triple in size within five years. The consumer SaaS market, on the other hand, is only a third the size of the enterprise with a lower growth rate.

Microsoft’s...

By James Bourne, 18 April 2016, 0 comments. Categories: Enterprise, SaaS , Salesforce, Software.

How IT is struggling to cope with the weight of SaaS applications

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Corporate IT departments are drowning in the deluge of SaaS app requests, according to a report from BetterCloud.

The data, the first in a two part set, reveals how IT departments are “overworked and overwhelmed”, and a simple lack of time is prohibiting further cloud software being integrated into companies. Almost three quarters (73%) of IT pros surveyed feel guilt over this, saying they believe their end users lack SaaS apps that would increase productivity. In contrast,...

By James Bourne, 15 April 2016, 0 comments. Categories: Applications, Research, SaaS , Software.

IBM acquires Optevia for public sector CRM SaaS play

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IBM has announced the acquisition of Microsoft software as a service (SaaS) specialist Optevia, ramping up its offering for CRM SaaS in the public sector.

Optevia’s specialism in Microsoft Dynamics CRM firms makes an interesting avenue for IBM, given how dominant Microsoft is in the public sector. Among Optevia’s more recent customers include Wealden District Council, who announced in October “significantly improved customer services” using Dynamics CRM.

The company

By James Bourne, 18 March 2016, 0 comments. Categories: CRM, SaaS , Software.

Gartner argues cloud email is still immature – but gaining traction

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The cloud email market remains relatively immature with Microsoft ahead of Google in enterprise adoption, according to the latest figures from analyst house Gartner.

According to email server domain records of almost 40,000 public companies worldwide, only 8.5% of firms polled use Microsoft, compared to 4.7% on Google’s mail, with the remainder using on-premises, hybrid, hosted, or private cloud email systems.

Gartner also argues a trend of industries using different vendors;...

By James Bourne, 02 February 2016, 0 comments. Categories: Collaboration, Enterprise, SaaS , Software.

Sage One reaches 100,000 UK subscriptions, affirms cloud accounting uptake

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Accounting software provider Sage has announced it has hit 100,000 subscriptions of its cloud-based Sage One product, with the user base comprising more than half of customers already using Sage.

The numbers indicate the small business sector is alive and kicking when it comes to utilising cloud software, and Sage describes it as “one of many milestones that helps us to connect our customers to accountants and partners with real time and intuitive information about their...

By James Bourne, 02 December 2015, 0 comments. Categories: Adoption, SaaS , Software.

Report assesses how ISVs take their cloud solutions to market

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A report from the Cloud Technology Alliance has assessed how independent software vendors (ISVs) take their cloud solutions to market, and found the age old discussion over who owns the customer relationship remains unsolved.

39 companies responded to the survey, 72% of respondents based on North America and 26% in EMEA. Of the respondents, only 36% say they expect channel partners to be self-sufficient in closing business, while 33% of ISVs surveyed expect their channel partners to...

By James Bourne, 18 November 2015, 0 comments. Categories: Industry, SaaS , Software, Vendors.

40% of SaaS companies use AWS to deliver their apps, according to Pacific Quest

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  • 40% of SaaS companies are using Amazon Web Services (AWS) to deliver their apps today.
  • Median subscription gross margins for SaaS companies in 2015 are 78%.
  • Overall, SaaS companies are projecting median revenue growth of 46% in 2015.
  • Channel sales and inside sales strategies delivered the highest revenue growth rates in 2014.
  • Companies in the $5M – $7.5M range achieved 70% revenue growth in 2014, surpassing the median 36% growth rate last year.

These and many other insights are from the 2015 Pacific Crest...

By Louis Columbus, 03 November 2015, 0 comments. Categories: Research, SaaS , Software.

Oracle unveils Intel big data partnership while attacking IBM and SAP

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The Oracle OpenWorld 2015 event, which kicked off yesterday in San Francisco, had what one would expect from such a conference; product and integration announcements, alongside a smattering of competitor bashing.

First off, the announcements. Oracle unveiled the Exa Your Power Program, a system which enables customers to migrate off IBM Power systems to Oracle Engineered Systems through Intel technology. The program, which is jointly funded by both Oracle and Intel, offers customers a...

By James Bourne, 26 October 2015, 0 comments. Categories: Big Data, Infrastructure, Platform, SaaS , Software.

The hottest cloud-based marketing startups of 2015

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  • Apttus, Booker, Lattice Engines, Segment and Tubular Labs are the five hottest cloud-based marketing startups of 2015.
  • 13 of the hottest 34 cloud-based marketing startups are from the Bay Area, followed by Los Angeles with 3, and Bangalore and New York, both with 2.
  • 14 are in Pre Series A, 7 in A-Stage, 5 in B-Stage and 3 in C-Stage funding rounds.

These and other insights are from a quick analysis completed using Mattermark Pro, in response to reader...

By Louis Columbus, 26 October 2015, 0 comments. Categories: Research, SaaS , Software.

Box announces Q2 financial figures, hits 50,000 customers

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Enterprise cloud storage provider Box has announced its second quarter financial results, with revenue at $73.5 million (£47.6m) and a customer base of over 50,000.

For the second quarter of fiscal 2016, ending July 31, Box announced revenue figures at an increase of 43% year over year. Billings were at $79.6m, an increase of 45% from the same period last year, while non-GAAP operating loss was at 45% of revenue, down from 57% in fiscal year 2015.

The SaaS provider noted among its 50,000...

By James Bourne, 11 September 2015, 0 comments. Categories: Economy, SaaS , Software, Storage.