Quality of Experience Management: The (Next) Holy Grail of IT

By Michael Halperin

So there’s a problem in your IT infrastructure.  Maybe a server crashed. Maybe a firewall just went down. Maybe a network segment is completely jammed up with traffic. Or it could simply be a maintenance window to reconfigure a device. The list of potential events is endless. But they all lead to one question:

Who cares?

Now, I don’t ask that question from that flippant, rhetorical perspective with the implication that something doesn’t matter.  Rather, I ask it quite...

By GreenPages Technology Solutions, 10 February 2012, 0 comments. Categories: CIO.

3 Tips to Enhance your IT Staffing Strategy

In the past, a competitive salary with challenging projects was enough to attract top tech talent to your organization. Today, paying competitive salaries, while important, is only part of the IT staffing equation.

We asked Conor Sibley (CS), CTO of Higher Logic, a prominent media services company in Washington D.C, Stephany Samuels (SS), Bluewolf’s VP of nationwide recruiting, and Michael Kirven (MK), co-founder at Bluewolf, what they thought were the most important tips for hiring tech talent in 2012. Here’s what they had to say:

Tip 1:...

By Bluewolf, 10 February 2012, 0 comments. Categories: Best Practice, CIO.

The Good and the Bad of BYOD

The concept of “Bring Your Own Computer” to work is gaining momentum in the industry, with more organizations allowing employees to determine what end node device they want to use to perform their duties.  The potential benefits include:

  • Better matching of user requirements and skill to device features/functions
  • Lower cost of employee onboarding – providing a per diem approach rather than executing on a traditional provision – image –deploy –  train regiment
  • Ability to attract more tech-savvy hires by offering more flexibility in...

By GreenPages Technology Solutions, 19 January 2012, 1 comment. Categories: CIO.

Life Sciences take to the Cloud

At a leading pharmaceutical manufacturing company recently, a researcher needed to perform mission-critical clinical analysis. He estimated that he needed 50 servers to complete the work, but the pharma major’s internal IT group told him that provisioning that much hardware would take at least three months.Faced with an untenable amount of lead time before his project went live, the researcher and his Project Tech lead instead chose to provision the identical server, network and storage infrastructure...

By Sujit Janardanan, 12 January 2012, 0 comments. Categories: Adoption, CIO, Industry.

Virtual Insanity: How To Remain Lean And Green

With the likes of cloud computing and virtualisation starting to become staples for today’s business, IT environments are continuing to grow in complexity. Furthermore, there is growing pressure on many organisations to reduce...

By Luke Wotton, 12 January 2012, 0 comments. Categories: CIO, Trends.

Five Predictions for Managed Cloud Services in 2012

The proof-positive business impact from managed cloud services deployment, including the numerous associated productivity benefits and anticipated cost-savings, have pushed cloud computing well into the mainstream during 2011. As we move into 2012, International Data Corporation (IDC) predicts that this evolution will continue as...

By David H Deans, 19 December 2011, 0 comments. Categories: CIO, Enterprise, Forecasts, Research.

Turning IT from a cost center into a strategic business partner

After reading an article from ZDNET this week about Gartner’s predictions for 2012, it occurred to me that while well-written and provocative, the narrative was foreboding for IT organizations. The premise that cloud computing spending increasingly lands outside of IT and therefore will likely diminish the roles and responsibilities of the IT organization has some merit. 

This prediction can be proven wrong if IT managers are willing to make adjustments to how “business as usual” is...

By Innotas, 14 December 2011, 0 comments. Categories: CIO.

A CIO’s Outlook and Priorities for 2012

right direction by renjith krishnanWith the year coming to a closing, organizations are wrapping up remaining projects and start setting priorities and objectives for 2012.

One of the main challenges continues to be in defining goals and objectives for the upcoming 12 months and utilizing limited resources in the IT organization in most efficient and effective way.

 

 

Some of the common...

By Innotas, 06 December 2011, 0 comments. Categories: CIO.

4 Simple Ways to Start to Scoring Your IT Projects Today

By George Shaheen, Innotas Team

A consistent challenge across all of our customers is a simple question: “How do I manage the demand on my organization and ensure I’m doing the right work – the work that aligns to overall business objectives?”  A lot of the time, work is chosen for execution reactively with no push back (“let’s just get it done as soon as we can”), based on a single person’s decision making (“Joe thought about it and thinks we should...

By Innotas, 05 December 2011, 0 comments. Categories: Best Practice, CIO.

The rise of IT-industrialization

A few days ago I attended the analyst summit of one of Europe’s large service providers and the theme of industrialization rang through very clearly in many of the presentation and interview sessions. Those of you who followed my earlier writings know that applying the lessons of modern manufacturing to today’s IT, is a topic near to my heart. 
Back in 2004, long before joining Gartner, I wrote an article on IT-dustrialization in CFO magazine , followed...

By Gregor Petri, 23 November 2011, 0 comments. Categories: Best Practice, CIO, Enterprise, Industry.