Assessing the evolution of the managed services and MSP space

Managed services are dead – long live the managed services provider!

A bold statement and one that whilst some people may believe to be true, I would like to put the argument that this thinking is wrong. One thing is for sure though, the way the industry views managed service providers is changing.

I would categorise the reaction to this change by managed service providers into three core areas: those that aren’t; those that are; and those that want to.

Those that aren’t

This is typically...

By Justin Day, 30 October 2017, 0 comments. Categories: Data Centres, Data Management, Infrastructure, Vendors.

Yet more cloud shared responsibility misunderstanding apparent in new study

The clue is in the ‘shared’ part of shared responsibility: customers and providers have to work together to secure cloud data, yet new research shows two thirds of organisations polled export full responsibility for data protection, privacy and compliance on their cloud service providers.

The study, from Veritas, found that more than eight in 10 (83%) of the 1,200 global business and IT decision makers polled who plan to use infrastructure as a service (IaaS) believe their cloud service provider...

By James Bourne, 26 October 2017, 0 comments. Categories: IaaS, Infrastructure, Research, Vendors.

IBM and SAP’s financial results analysed: Strong cloud focus but contrasting outlooks

IBM and SAP have both declared their most recent financials with cloud growth continuing on both sides, but still questions to be answered overall.

For IBM, overall revenues were again on the slide – $19.15 million (£14.5m) for the most recent quarter compared with $19.23m for this time last year – but cloud revenue was up 20% and overall results beat analyst expectations, seeing IBM’s shares surge as a result.

By James Bourne, 20 October 2017, 0 comments. Categories: Economy, Infrastructure, SAP, Vendors.

Stronger cloud security and guaranteed uptimes? Yes we’ll pay more, say organisations

Three quarters of organisations would be willing to pay a premium to enhance their cloud services, according to the latest note from 451 Research.

In the latest from its Voice of the Enterprise series – this time around organisational dynamics in hosting and cloud managed services – the research firm found that companies were most likely to pay more for security guarantees than anything else.

Just under half (48.7%) of those polled said they would pay to enhance their security, ahead of guaranteed...

By James Bourne, 26 September 2017, 0 comments. Categories: Research, Security, SLA, Vendors.

How IT operations management is embracing open source

Open source software adoption continues to disrupt the traditional IT markets, as enterprise CIOs and CTOs seek ways to evolve by working with progressive vendors and service providers who have a proven track record of open innovation.

The growth of digital business transformation and the Internet of Things (IoT) is expected to drive large investment in IT operations management (ITOM) through 2020, according to the latest global market study by Gartner. A primary driver for organisations moving to ITOM...

By David H Deans, 28 July 2017, 0 comments. Categories: OpenSource, Public, Vendors.

AWS hit $4.1 billion in revenue in Q2 as analyst notes ‘spectacular’ hyperscale numbers

Amazon Web Services hit $4.1 billion (£3.13bn) in revenue for the most recent quarter, contributing almost 11% of Amazon’s overall revenue, according to the company’s latest financial results.

The figures represent a significant rise from the previous two quarters, where AWS revenue was at $3.54bn and $3.66bn. Run rate for AWS now stands at $16bn, up from $14bn for the last quarter, while overall net sales for Amazon stood at $38.0 billion.

In a conference call with analysts, Brian Olsavsky, Amazon chief...

By James Bourne, 28 July 2017, 0 comments. Categories: Amazon, Economy, Infrastructure, Vendors.

AWS, Azure, and the state of play right now

A few headlines in the tech and business press over recent months have attempted to shed light on Microsoft Azure, Amazon Web Services (AWS), and the public cloud.

As reported by The Street last week, Brent Bracelin, senior research analyst at Pacific Crest, wrote: “We estimate that in the second half of this year, Microsoft’s Commercial Cloud segment could...

By James Bourne, 24 July 2017, 0 comments. Categories: Amazon, Infrastructure, Microsoft, Vendors.

451 Research argues ‘everything as a service’ as next cloud opportunity

The concept of ‘everything as a service’ has been around the industry for a few years – yet according to the latest note from 451 Research, the increased demand for managed security, disaster recovery and networking is forcing its rise to the mainstream.

The analyst firm argues that the ability to ‘connect the dots’ with managed services will provide a key differentiator to both channel partners and service providers, as new kinds of managed services emerge. According to the...

By James Bourne, 13 July 2017, 2 comments. Categories: Infrastructure, Research, Vendors.

Global cloud IT infrastructure revenues hit $8 billion in Q117, says IDC

Global cloud IT infrastructure revenues hit $8 billion (£6.2bn) in the first quarter of 2017 going up almost 15% year over year – with Cisco the big winners, according to IDC.

The analyst firm has put out the latest figures on its Worldwide Quarterly Cloud IT Infrastructure Tracker (below), and found Dell and Hewlett Packard Enterprise (HPE) could not be separated at the top, with Cisco behind. The two main players saw their revenues dip compared with this time last year; Dell hit $1.289bn...

By James Bourne, 03 July 2017, 0 comments. Categories: Infrastructure, Research, Vendors.

The cloud can supercharge organisations’ productivity – but only if it is secured

In less than six years, organisations that neglect the advantages of cloud infrastructure will most likely be in a minority. It’s not difficult to see why, really. Not only do cloud services save both time and money, they also have the potential to completely revolutionise how your business operates, opening up new opportunities and revenue streams that would otherwise remain untapped.

Cloud infrastructure provides for...

By Tim Mullahy, 29 June 2017, 0 comments. Categories: SaaS , Security, Software, Vendors.

How cloud can neutralise the telephony hot potato

Telephone systems and PBXs (private branch exchange) have historically been a hot potato in a business; an important service for users needing firm ownership and the most obvious bucket thrown into being that of the traditional IT team. This IT team is often frustrated that they do not have the telecoms experience to know what they are dealing with.

Over the years I have lost count of the times the IT team has commented – both from customers and businesses I have worked within – of struggling with...

By Ian Moyse, 09 May 2017, 0 comments. Categories: Salesforce, Software, Vendors.

451 Research report affirms cloud services budget to outstrip overall IT this year

Enterprises expect growth in their hosting and cloud services to outstrip overall IT spending this year, with spending on hosting and cloud to go up 25% on average compared to 12% for overall IT, according to 451 Research.

The findings, which appear in the company’s latest Voice of the Enterprise report, show that the trend is most pronounced in larger businesses. For organisations with 1,000 to 9,999 employees, spend on hosting and cloud is expected to rise 33% compared to only 7.3% for IT overall. For...

By James Bourne, 04 May 2017, 0 comments. Categories: Infrastructure, Research, Vendors.

Verizon sells cloud services to IBM in ‘unique cooperation between two tech leaders’

Verizon has announced it is selling its cloud and managed hosting service to IBM, alongside working with the Armonk giant on a ‘number of strategic initiatives involving networking and cloud services’.

“This is a unique cooperation between two tech leaders to support global organisations as they look to fully realise the benefits of their cloud computing investments,” said George Fischer, SVP and group president of Verizon Enterprise Solutions (VES)

By James Bourne, 03 May 2017, 0 comments. Categories: Infrastructure, M&A, Vendors.

Cloud pricing war moves from VMs to object storage, 451 Research argues

The battlefield for cloud pricing will shift from virtual machines to object storage, with databases among others undergoing similar pressures in the next 18 months, according to the latest note from 451 Research.

The trend of vendors undercutting each other for VMs has long been apparent; take January last year as just one example, where Microsoft announced price reductions of up to 17% on its Azure D-series...

By James Bourne, 20 April 2017, 0 comments. Categories: Software, Storage, Vendors.

Research reveals extent of ‘aggressive’ hyperscale operator growth in cloud markets

Hyperscale operators are ‘aggressively’ growing their share of cloud service markets, according to the latest note from Synergy Research.

The analyst firm identifies 24 companies in all which meet its definition of ‘hyperscale’ – not surprisingly including the four main infrastructure players, Amazon Web Services (AWS), Microsoft, IBM, and Google – and argues these companies accounted for more than two thirds (68%) of the overall cloud infrastructure services market.

Back...

By James Bourne, 13 April 2017, 0 comments. Categories: Data Centres, Infrastructure, Research, Vendors.

IDC: Global cloud IT infrastructure spend hit $32.6 billion in 2016

Vendor revenue from sales of infrastructure products for cloud IT, including server, storage and Ethernet switch, grew to $32.6 billion in 2016 at a 9.2% year on year climb, according to the latest note from IDC.

The missive, which appears in the company’s latest quarterly cloud IT infrastructure tracker, found that cloud IT infrastructure sales, as a share of overall global IT spending, was at 37.2% in Q416, up from 33.4% this time last year.

Private cloud infrastructure growth was led by Ethernet...

By James Bourne, 10 April 2017, 0 comments. Categories: Infrastructure, Research, Vendors.

Dell EMC, Cisco and HPE in three way tie for cloud infrastructure equipment

The Dell-EMC mega-merger is starting to bear significant fruit: according to the latest analysis from Synergy Research, which shows a three-way tie alongside Cisco and Hewlett Packard Enterprise (HPE) at the top of the cloud infrastructure equipment market.

With the overall revenues for cloud infrastructure equipment surpassing $70 billion in 2016 – or in other words, about $3 billion more than...

By James Bourne, 20 March 2017, 0 comments. Categories: Infrastructure, Research, Vendors, Virtualisation.

Threat from cloud providers keeps MSPs up at night – with Google the biggest challenger

(c)iStock.com/KatarzynaBialasiewicz

The majority of managed service providers (MSPs) believe their hottest competition is coming from cloud providers as opposed to fellow MSPs, with Google the vendor to fear most, according to a new piece of research from Sonian.

The study, released today and titled ‘A New World Order: How MSPs are Trying to Survive and Thrive in a Cloud-First World’, featured responses from more than 300 managed service vendors, and found in general a rather nervous...

By James Bourne, 07 February 2017, 0 comments. Categories: Data & Analytics, Data Management, Google, Storage, Vendors.

Azure more likely cloud provider for enterprise with Google for SMB, says Clutch

(c)iStock.com/cherezoff

Enterprises prefer Microsoft Azure as their primary cloud provider while smaller businesses are more likely to be Google houses, according to the latest research from B2B analysis firm Clutch.

The findings, which polled almost 250 users of AWS, Google and Microsoft, appear in the firm’s latest report, found almost 40% of Azure users polled identify as enterprises, compared to only 25% for SMBs...

By James Bourne, 06 January 2017, 0 comments. Categories: Amazon, Google, Infrastructure, Microsoft, Research, Vendors.

Matson, AWS, and overcoming the cloud lock-in challenge for big data

(c)iStock.com/narvikk

Shipping giant Matson made news back in November with its major migration to Amazon Web Services (AWS). Matson’s recent announcement to go ‘all in’ with AWS is another example of large enterprises realising the intrinsic value of the public cloud.

But merely getting set up on one of the large cloud providers is now table stakes – everyone has a pilot. True cloud success is another matter.

It took years to complete...

By Prat Moghe, 03 January 2017, 0 comments. Categories: Amazon, Big Data, Case Studies, CIO, Infrastructure, Vendors.