Why physical security is essential to combating the ever present and growing threat to data centres

Although recognised as important, the absolute criticality of the data centre is often underestimated and this is possibly due to its relative cost in comparison to other elements of the IT stack. While a rack footprint might cost £10K pa, the hardware might cost over £50K and the managed service £100K.

However, if the data centre fails the lost business can reach millions of pounds per day. So, while the data centre is considered the least important element when it is working, it...

By Nick Razey, 22 July 2014, 0 comments. Categories: Big Data, Data & Analytics, Data Centres, Disaster Recovery.

Autotask: “We have to earn everybody’s trust again – which we will do”

After CRM and business IT provider Autotask suffered a severe outage yesterday, CloudTech caught up with VP engineering Adam Stewart to get the lowdown on what happened, and what happens from here

Exclusive Late on Monday and into part of Tuesday, cloudy IT management software provider Autotask went down for English speaking customers in Europe, Asia, Middle East and Africa, as CloudTech reported.

The root cause, according to Autotask VP engineering Adam Stewart, was a capacity spike that brought the...

By James Bourne, 03 July 2014, 0 comments. Categories: Disaster Recovery, Interview, SLA.

AWS security best practices: Multi-factor authentication and beyond

Last week, the news that Code Spaces suffered a breach that overnight put the company out of business and cost their clients untold millions reminded everyone in the IT community how devastating a major data security breach can be for our companies and clients. 

At Logicworks, we manage highly available, compliant cloud infrastructure on Amazon Web Services, and in the...

By Logicworks, 02 July 2014, 1 comment. Categories: Amazon, Best Practice, Disaster Recovery.

Autotask hits the skids, leaves customers in the dark

Updated 1357: CRM and business IT solutions provider Autotask has reportedly gone down, with the company citing “a known issue in a few zones”.

The company posted this tweet 18 hours ago at the time of writing, but has since gone deathly quiet to customers’ ire, including not replying to a request for comment from CloudTech:

We are currently working on a known issue in a few zones. If you have any questions please contact support. We will keep you updated!

— Autotask (@Autotask)

By James Bourne, 02 July 2014, 0 comments. Categories: CRM, Disaster Recovery, SLA.

Cloud outages: Are they excusable?

A world built on cloud is a world that is dependent upon the availability of the datacenter. If cloud services are unavailable for any amount of time, the cost to the cloud provider and the business ventures running within the cloud can become astronomical. In fact, an outage and loss of data contributed to cloud based CodeSpaces.com becoming recently defunct.

When Amazon.com went down for just under an...

By CloudWedge, 27 June 2014, 0 comments. Categories: Disaster Recovery.

The next steps to avoid a cloud burst

There isn’t much in the way of silver linings when clouds stop working, which they tend to do from time to time. While no doubt you will have put in place comprehensive service level agreements with your providers, these on their own cannot deliver maximum cloud cover.

In the end your cloud lives in a data centre or data centres which could be based anywhere – locally, on the other side of the country, in another country altogether. Unfortunately some of these aren’t always particularly...

By Simon Taylor, 24 June 2014, 0 comments. Categories: Big Data, Data & Analytics, Data Centres, Disaster Recovery.

Code Spaces RIP: Code hosting provider ceases trading after “well-orchestrated” DDoS attack

Code Spaces, the web-based SVN and Git hosting provider, has ceased trading after revealing a devastating DDoS attack which wiped its cloudy data would cost too much to both resolve and keep the company going.

The unauthorised user gained access to the company’s EC2 control panel, created a series of backup logins and randomly deleted items to the extent where most of Code Spaces’ data had disappeared, with no backups in place. The attacker had also demanded a large sum of money to stop the DDoS,...

By James Bourne, 19 June 2014, 0 comments. Categories: Disaster Recovery, Security.

Joyent data centre goes down after typo, promises to tighten up in future

The cloud is still fallible: Joyent’s entire US-East-1 data centre went down yesterday, with the finger of blame pointed at a particularly fat finger which resulted in a monumental operator error.

The problem has since been resolved, with all virtual machines back up and running, however according to a post-mortem blog post from the Joyent team, the minimum downtime for customers was 20 minutes and the maximum 149 minutes, with over 90% of instances recovered within an hour.

The cause of the outage? A...

By James Bourne, 29 May 2014, 0 comments. Categories: Disaster Recovery, IaaS.

VMware jumps in with disaster recovery service for hybrid cloud set

Virtualisation giant VMware has announced ‘VMware vCloud Hybrid Service – Disaster Recovery’, a service which provides a continuously available recovery site if a VMware data centre hits the skids.

The system, which promises an RPO (recovery point objective) of 15 minutes, offers 1 terabyte of storage from a minimum pricing point of $835 a month, with the service available in all five of VMware’s vCloud Hybrid Service data centres in the US and UK.

The overall effect is that VMware has...

By James Bourne, 16 April 2014, 0 comments. Categories: Big Data, Disaster Recovery, VMware.

HP: Trying to stand out from the crowd in the DRaaS space

Back in September, Nirvanix announced to its customers that they had two weeks to move its data before the company went down the plughole.

As the enterprise cloud storage provider waved the white flag, Gartner research director Kyle Hilgendorf noted in a blog post that the analyst house’s paper on cloud exit strategies was one of the least popular in the collection.

“I suspect it is because cloud exits are not nearly as sexy as...

By James Bourne, 15 April 2014, 0 comments. Categories: Disaster Recovery, Enterprise, IaaS, Virtualisation.

New Zealand’s national census delivers valuable lessons about cloud services

Kevin Noonan, Research Director, Public Sector

Although there is general acceptance that cloud services are here to stay, a number of enterprises are still skeptical about whether cloud computing is really up to the job when it comes to delivering big and complicated government services. Against this backdrop, the New Zealand government’s successful national census provides valuable lessons about how to drive a large-scale cloud implementation, as we explain in our recent report Driving Government Innovation...

By Ovum StraightTalk, 22 November 2013, 0 comments. Categories: Disaster Recovery, Enterprise, Trends, Vendors.

CipherCloud: NSA PRISM scandal helped company grow “tremendously”

When the NSA PRISM revelations hit back in June, it initially spelled bad news for many cloud industry players, especially in the US. With analysts speculating that the damage to the US cloud computing industry could go as high as $35bn, it was a fractured period of time.

For San Jose-based cloud information protector CipherCloud, however, it was a different story.

CEO and founder Pravin Kothari and senior vice president Paige Leidig were both at a...

By James Bourne, 19 November 2013, 0 comments. Categories: Amazon, Best Practice, Disaster Recovery, Interview, Security.

People power: Why staff are driving cloud adoption

By Eoin Jennings, General Manager Hosting Services, Easynet

As St Jude raged around the UK last month felling trees and bringing commuter trains to a standstill, a collective sigh could be heard: cloud naysayers finally admitting defeat.  

Whether or not businesses had a mobility or cloud strategy, those tech-savvy employees across the country armed with BlackBerries, tablets and Dropbox accounts were comfortably and productively working away, and their organisations were thankful. For many businesses,...

By Easynet G.S., 11 November 2013, 3 comments. Categories: Adoption, Best Practice, Disaster Recovery, Private, Public.

The scariest business data horror stories [infographic]

Trick or treat!You’ll be hearing this a lot soon. Halloween may be all about ghosts and goblins, but businesses have much bigger threats to worry about… such as losing the critical business data that’s stored on their employees’ computers and in-house servers.

To put you in the Halloween spirit, we’ve gathered some of these terrifying stats into one spooky infographic. So brace yourself and read at your own risk! But don’t panic! There are solutions that can help protect your business from the terrifying prospect of unwanted...

By Rhonda Sherwood, 31 October 2013, 0 comments. Categories: Big Data, Disaster Recovery, Enterprise, Infographic.

The failures of HealthCare.gov are symptomatic of larger issues with federal IT

Nishant Shah, Senior Analyst, Government Technology

Since its October 1 launch, HealthCare.gov – the $400m portal through which uninsured Americans are supposed to be able to enroll in Obamacare – has experienced widely reported technical problems, prompting President Obama to publicly express his anger over the situation and promise a “tech surge” to fix the site. There have also been Congressional hearings grilling the contractors and federal Health and Human Services (HHS) staff involved....

By Ovum StraightTalk, 29 October 2013, 0 comments. Categories: Best Practice, Disaster Recovery, Economy, Industry.

Nirvanix files for Chapter 11 bankruptcy, vows to save data

Cloud storage provider Nirvanix has announced it has voluntarily filed for Chapter 11 bankruptcy as expected, following the news earlier this month it was to shut down effective September 30.

The Nirvanix website paints a sorry picture this morning, with a company update put almost out of the way at the bottom of the page stating that bankruptcy was sought “in order to pursue all alternative to maximise value for its creditors while continuing its efforts to provide the best...

By James Bourne, 02 October 2013, 0 comments. Categories: Big Data, Disaster Recovery, Economy, Enterprise, Industry, Storage.

Examining disaster recovery by the numbers [infographic]

Disaster recovery, or IT Business Continuity as we like to think of it, is a space that’s riddled with traps. Or at best, it suffers from a number of myths and tendencies toward “fingers crossed.” It’s not just about a fundamental difference between backup and disaster recovery; the idea that it’s one thing to have your data duplicated into a repository somewhere but quite another to be able to actually restore it — also downed applications and network configurations — rapidly…

Example 1: If you can’t test it, you don’t know it works

One can’t get serious about DR unless one acknowledges not just the criticality of testing, but also...

By nScaled, 26 September 2013, 0 comments. Categories: Architecture, Disaster Recovery, Infographic, Security.

After Nirvanix: How to assess the right cloud provider for you

By Nigel Beighton, VP of Technology, International, Rackspace

Choosing a cloud service provider is an important decision for any organisation. Cloud computing plays a central role in many businesses – from startups and SMBs to global companies – and usually involves entrusting service providers with mission-critical data and applications.

To assess potential providers and make the right choice, conducting due diligence across the following areas is essential.

Financials: As the recent...

By Rackspace, 20 September 2013, 0 comments. Categories: Architecture, Disaster Recovery, SLA, Vendors.

Nirvanix shuts down, gives customers two weeks to move data

Enterprise-level cloud storage provider Nirvanix has unexpectedly announced it is shutting down effective September 30, with customers frantically searching for another place to store their data by then.

Several sources have reported the news, with the Wall Street Journal claiming that the storage provider had lost its latest round of funding, and had run out of money to continue operating.

The Twittersphere was varied as the community took the news in:

By James Bourne, 19 September 2013, 0 comments. Categories: Big Data, Disaster Recovery, Enterprise, Security, Storage.

Is your critical data safe in the cloud?

For a rapidly growing network of companies with critical data, migrating to the cloud has moved from an idea to reality.

But while cloud services promise rich economic benefits, scalability and flexibility, they also can trigger significant perceived risks for companies that are highly concerned about security, data protection, reliability and availability.

Primarily, breaches of one’s data can  prove both devastating and costly, with any breaches sparking downtime that could lead to potential loss...

By Simon Withers, 17 September 2013, 0 comments. Categories: Big Data, Disaster Recovery, Industry, Security.