Box deploys RingCentral to modernise comms platform, saving almost $1m per year

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Enterprise cloud software provider Box is working with cloud communications provider RingCentral to unify its global enterprise communications in order to save up to $900,000 per year.

Box will deploy RingCentral Office, the comms vendor’s flagship UCaaS (unified communications as a service) platform, as well as planning to utilise RingCentral products which integrate with both Google for Work and Salesforce. RingCentral notes that the openness of its platform, as well as its ‘robust’ set of APIs, helped Box come to its decision.

“As we add more employees and offices in different locations, we require a solution that consolidates our entire enterprise communications in the cloud for voice and web meetings and offers the agility to grow. RingCentral addresses this while delivering a very high standard of reliability, security and quality to successfully run our global business,” said Paul Chapman, Box CIO.

“Not only have we reduce the operational headaches of managing multiple, single point communication solutions, but we’ve also cut costs by 80% since moving to RingCentral, and we’re on track to save $800,000 to $900,000 per year,” he added.

Last month RingCentral announced a strategic partnership with Google in order to target medium to large enterprises’ productivity needs. The target for the two companies’ fire, as the press release clearly notes, is Microsoft’s collaboration ecosystem, which naturally encompasses Outlook, Office 365, Skype for Business, and much more.

Speaking to this reporter, RingCentral senior manager of product marketing David Van Der Steen argued the unified comms landscape is still lacking in technology to really gain buy-in. “Vendors need to focus on a robust, elegant and delightful to use application that allows users to seamlessly transition between various communication channels and devices at will,” he said. “The first vendor to execute on this vision will realise massive rewards through viral user adoption and the resulting increased demand from IT buyers.”

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SteveK
19 Jul 2016, 5:28 p.m.

Don't fall for the hype of ringcentral's platform as it's all based on a desk phones which employees rarely use today. This is an old buying model where IT pushes old tools on people. We had this approach from another vendor and moved to Dialpad. Surprised Box is using such a dated platform.

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