Avaya’s cloud UC strategy continues to evolve
Brian Riggs, Principal Analyst, Enterprise Telecoms
At Enterprise Connect in March 2013 Avaya introduced a set of platforms on which its partners – which include operators, systems integrators, and resellers – can build to offer fully hosted communications services. The move is a marked departure for the company, whose revenues are derived mainly from selling communications software and solutions that enterprises deploy on-premise.
Avaya also has a services business that sells managed and hosted communications services to a highly restricted set of business customers. Last month’s announcement, however, represented something new for the ...
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