How cloud service providers can effectively monetise and deliver the ultimate cloud offering

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The cloud ecosystem has ushered in an exciting era of open access to world-class computing power, resources, storage, development framework and software applications. With this has come an explosion of innovation. While cloud service providers (CSPs) have enabled innovation and cost reduction for their customers, they have likewise been challenged to leverage the power of the cloud to innovate around monetisation and billing. This has resulted in business risks, such as:

  • Becoming a commodity provider due to high CSP customer churn resulting from lack of...

By Raman Abrol, 07 January 2015, 0 comments. Categories: IaaS, Infrastructure, PaaS, Platform, SaaS , Software.

Campaign for Clear Licensing pens open letter to Oracle after report slamming software practices

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Updated The Campaign for Clear Licensing (CCL), a not-for-profit organisation advocating clear software practices, has written an open letter to Oracle urging the tech giant to address concerns over vendor lock-in to ensure users migrate to its cloud products.

The group released a report in November slamming Oracle for having an “arms length, impoverished...

By James Bourne, 06 January 2015, 0 comments. Categories: Compliance, Privacy, Software.

Companies ploughing money into SaaS investment but still aware of the risks

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A survey from analyst house Gartner has found key drivers for software as a service (SaaS) include redirection of in-house staff to other responsibilities, as well as quick deployment and faster access to innovation.

The research, which polled across 10 countries in May and June this year, found that respondents were still not fully satisfied by going all in to the cloud, instead opting for a mix of SaaS and on-premises.

Even though Gartner expects the traditional deployment model...

By James Bourne, 04 December 2014, 0 comments. Categories: PaaS, Platform, Research, SaaS , Software.

Salesforce customers: Learn from Code Spaces’ swift demise

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A benchmark report by Adallom into the uptake of software as a service (SaaS) applications has found that Salesforce customers have the highest percentage of privileged access users – and warned about the problems that may cause businesses.

On average 7% of users on Salesforce accounts are privileged or have admin access, compared with 4% for Google Apps, 2% for Box and 1% for Office 365, the other three services analysed.

The report gave a grave warning over the prevalence...

By James Bourne, 05 November 2014, 0 comments. Categories: Case Studies, Disaster Recovery, Research, SaaS , Security, Software.

Report slams Oracle’s relationship with customers for software licensing

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A report from the Campaign for Clear Licensing (CCL) has found that the majority of Oracle licensees have an “arms length, impoverished relationship” with the software giant.

The report found an alarming number of complaints, the majority of which resulting from poor communication between seller and client. 92% of those polled argued Oracle does not clearly communicate licensing changes, while 88% disagreed that Oracle audit requests were clear and easy to...

By James Bourne, 03 November 2014, 0 comments. Categories: Compliance, Privacy, Research, Software, Vendors.

IBM inks partnership deal with Tencent for Chinese cloud opportunities

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It’s official: IBM is going partnership mad. A couple of months after announcing a huge mobility collaboration with Apple, and only a week after inking a deal with Twitter for enterprise social analytics, Big Blue has announced a deal with Chinese Internet provider Tencent for cloud software.

The goal is to enable Chinese industries to provide public cloud with software as a service (SaaS), to utilise mobile, cloud computing and big data tools. It also gives IBM an...

By James Bourne, 31 October 2014, 0 comments. Categories: Public, SaaS , Software.

XaaS: The future of cloud or marketing fluff?

As cloud computing becomes ever more pervasive, future models will begin to revolve around XaaS. Anything as a service, everything as a service, more as a service, call it what you will. The overall effect is that a new type of service will deliver IaaS, PaaS and SaaS in one package.

That’s the verdict of John Dixon, consulting architect at GreenPages Technology Solutions. Let’s be clear on how we define XaaS first. Dixon cited desktop as a service (DaaS) as a good example of XaaS, citing servers...

By James Bourne, 08 September 2014, 2 comments. Categories: IaaS, PaaS, SaaS , Software.

X as a service (XaaS): What the future of cloud computing will bring

By John Dixon, Consulting Architect

Last week, Chris Ward and I hosted a breakout session at Cloudscape 2014, GreenPages’ annual customer Summit. We spoke about cloud service models today (IaaS, PaaS, and SaaS), as well as tomorrow’s models — loosely defined as XaaS, or Anything-as-a-Service. In this post, I’ll discuss XaaS: what it is and why you might want to consider using it.

First, what is XaaS? Is this just more marketing fluff?...

By GreenPages Technology Solutions, 18 August 2014, 1 comment. Categories: IaaS, PaaS, SaaS , Software.

Cinolla shores up its data centre defences with SaaS Assured

Software as a service (SaaS) provider Cinolla has signed up with SaaS Assured, which enables its services to stay online even if the data centre hits the skids.

The company, which manages bookings and scheduling for outdoor activity providers, signed up to the SaaS Assured initiative to provide peace of mind for its clients.

SaaS Assured, which is provided by NCC Group, “helps to ‘keep the lights on’ while allowing time for end user to source and transition to an alternative solution that...

By James Bourne, 28 July 2014, 0 comments. Categories: Disaster Recovery, SaaS , Software.

SaaS adoption ploughs on while IaaS and PaaS reach tipping point, research shows

Software as a service (SaaS) adoption has more than quintupled since 2011 with the front office leading the way, research from North Bridge Venture Partners has shown.

The data, which polled 1358 respondents, found that SaaS was becoming increasingly important as a CIO priority, behind security software and business intelligence, hitting 74% adoption this year. IaaS and PaaS, in comparison, lag behind on 56% and 41% adoption respectively.

The report revealed fairly solid figures for cloud adoption and...

By James Bourne, 23 June 2014, 0 comments. Categories: Research, SaaS , Software.