Could the net neutrality battle kill cloud competition and create SaaS monopolies?

The scorched-earth legal and PR battle currently taking place between Netflix and Verizon makes for some entertaining headlines. But the outcome of this fight will have profound impacts for both end-users and IT professionals. 

One thing that doesn’t get discussed enough is the potential effect that this battle could potentially have over market freedom and competitively within the general SaaS and media space. But before we get into this discussion, let’s look at some of the key areas of...

By Patrick Jobin, 20 June 2014, 0 comments. Categories: SaaS , Software, Vendors.

85% of CRMs will be SaaS by 2025, research shows

If you are using a CRM, your CRM is most likely hosted in the cloud. If you aren’t using a CRM, you are light years behind your competition in regards to the amount of knowledge you have on your customers and your interactions with them.

Cloud CRM presents distinct advantages versus the traditional model of setting the system up in an onsite data centre. Technology research firm Gartner predicts that 50% of CRM tools will most likely be delivered by cloud in 2015 and by 2025, 85% of CRM offerings will be hosted in the cloud.

Angus McFayden, a...

By CloudWedge, 06 June 2014, 1 comment. Categories: CRM, SaaS , Salesforce, Software.

Salesforce rolls out new Salesforce1 app, launches UK data centre

At his earnings call last week, Salesforce.com CEO Marc Benioff noted how he could run his business from his mobile device.

Well, with a few tweaks now you can too: Salesforce has launched the new Salesforce1 mobile app at the World Tour event in London, with the product being available in the summer roll-out.

The app, which the promotional material perhaps optimistically compares with an enterprise-eseque Facebook, promises more than 30 features, including easier access for salespeople to reports and...

By James Bourne, 22 May 2014, 0 comments. Categories: Mobility, SaaS , Salesforce, Software.