Why CIOs need to be strong in picking a cloud strategy – and sticking to it

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This time last year, Fruition Partners, an IT solutions provider, released a report which assessed the state of cloud adoption through the eyes of the CIO. The study bemoaned the rise of shadow IT and gave three best practice tips to control cloud sprawl, by focusing on the user to provide a better service, focusing on business needs, and focusing on IT strategy and how to make better use of IT service management (ITSM).

12 months on and, to quote Led Zeppelin, the song remains the same. 62% of...

By James Bourne, 01 August 2016, 1 comment. Categories: Adoption, Applications, CIO, Enterprise, Security, Software.

Two in five execs grumble flash technology is too expensive, research finds

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Two in five senior executives believe flash storage technology is too expensive to invest in, according to new research figures released by data management and cloud storage provider NetApp.

The study, which polled more than 1000 UK IT decision makers, also argued that one in four financial purse holders within enterprises do not understand Flash enough to make an investment. Yet the overwhelming majority of respondents (90%) believe there is a need for flash in their business....

By James Bourne, 29 July 2016, 0 comments. Categories: Research, Software, Storage, Virtualisation.

Oracle buys NetSuite for $9.3bn to further strengthen its cloud story

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Updated 1758 BST Oracle has announced the acquisition of cloud ERP software provider NetSuite for $9.3 billion (£7.07bn).

The move had been rumoured strongly for the past couple of weeks – and certainly in the back of people’s minds for a significantly longer period of time – yet the agreement was confirmed today, and is expected to close later this year subject to...

By James Bourne, 28 July 2016, 0 comments. Categories: ERP, M&A, SaaS , Software.

Why CIOs cannot ‘blindly trust’ public cloud services in their organisation

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Cloud maturity is on the rise, although plenty of problems remain, according to the latest survey data from service management technology provider Fruition Partners.

The study, which was undertaken by Vanson Bourne and polled 400 CIOs from the UK and US, found that for almost three quarters (73%) of respondents, “significant” financial waste is occurring with cloud adoption without IT insight. Yet 85% of CIOs polled believe cloud is reducing their organisations’...

By James Bourne, 27 July 2016, 0 comments. Categories: Adoption, CIO, Enterprise, Software.

95% of enterprises say their cloud office migration has been a success

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For the vast majority of IT decision makers, cloudy offices fit their organisations like a glove. That’s one of the key findings from a study released by software vendor BetterCloud, which found 95% of the almost 270 respondents agree that Office 365 and Google Apps suit their workplace needs well.

Comparing the two, however, is something which is too tempting to resist. 44% of Google Apps users say that system fits their needs ‘very well’, compared with 39% for...

By James Bourne, 26 July 2016, 0 comments. Categories: Adoption, Applications, Microsoft, Research, SaaS , Software.

HyperGrid promises “next generation” of hyper-converged infrastructure

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Hyper-converged all flash infrastructure vendor Gridstore and application lifecycle management platform provider DCHQ have merged to launch HyperGrid, which is claimed to be the industry’s first ‘hyper-converged infrastructure as a service’ (HCIaaS) offering.

To translate, the new HyperGrid product aims to combined hyper-converged infrastructure with a pay as you consume pricing model. “HCIaaS is the first solution that bridges the needs of traditional and...

By James Bourne, 25 July 2016, 0 comments. Categories: IaaS, Infrastructure, Software.

Dropbox and Egnyte move to leaders section in Gartner EFSS Magic Quadrant

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Box, Citrix, Dropbox, and Egnyte represent the leaders’ section in the latest Gartner enterprise file sync and share (EFSS) Magic Quadrant.

The 2016 rankings show an interesting correlation year on year; Dropbox and Egnyte move from the challenger and visionary sections respectively, while the overall number of vendors, 13, represents a step down from 16...

By James Bourne, 22 July 2016, 0 comments. Categories: Enterprise, Research, Software, Storage.

Making SaaS sticky: Why customer success is the industry’s new linchpin

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Behind every great tech innovation is the need for effective tech implementation. But anyone who has ever been an early adopter of enterprise technology knows that no matter how remarkable the software is, integrating it into a business and its processes is rarely (read: never) an easy feat. Not only must customers understand how to use the new technology, they have to know how to maximise its use for their business.

In the software as a service (SaaS) industry, this gets more...

By Ben Velker, 21 July 2016, 0 comments. Categories: CRM, Data Management, SaaS , Software.

Box deploys RingCentral to modernise comms platform, saving almost $1m per year

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Enterprise cloud software provider Box is working with cloud communications provider RingCentral to unify its global enterprise communications in order to save up to $900,000 per year.

Box will deploy RingCentral Office, the comms vendor’s flagship UCaaS (unified communications as a service) platform, as well as planning to utilise RingCentral products which integrate with both Google for Work and Salesforce. RingCentral notes that the openness of its platform, as well as its...

By James Bourne, 19 July 2016, 1 comment. Categories: Collaboration, Software, UnifiedComms.

The three common pitfalls of CRM deployments

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Beware of the fast-talking salesperson with the “simple” solutions. If you’re being told that the solution to your business problems is as easy as 1-2-3, there’s a good chance it’s not. That common principle applies to most tech products, and a Customer Relationship Management tool (CRM) is no exception.

While the cloud has standardised software use by removing what is often the most complicated part of the process — the installation on the...

By Rhonda Sherwood, 12 July 2016, 0 comments. Categories: CRM, Enterprise, SaaS , Software.