Salesforce opens first UK data centre, more European expansion planned

Picture credit: Salesforce

It was first announced at the Salesforce1 World Tour back in May, but now Salesforce has finally launched its first UK data centre, with France and Germany on the hit list for the future.

“It sends a signal to the market about the seriousness and the strategic nature of this market to us,” commented Salesforce chief operating officer George Hu at the time. The...

By James Bourne, 31 October 2014, 0 comments. Categories: Big Data, Data & Analytics, Data Centres, Salesforce.

Salesforce unleashes Wave analytics cloud, aims to disrupt industry

Picture credit: Salesforce

Cloudy giant Salesforce has announced Wave, the Salesforce Analytics Cloud, as its Dreamforce event in San Francisco. The platform is designed to make it easier than ever before to explore data, and take action from any device.

You can’t say it wasn’t coming. Last month Salesforce CEO Marc Benioff tweeted out a “top secret” version of the Dreamforce schedule, and it soon came to people’s...

By James Bourne, 13 October 2014, 0 comments. Categories: Data & Analytics, Salesforce.

Salesforce and Philips hook up to deliver connected healthcare

Remember Marc Benioff’s connected toothbrush? There’s more where that came from. Salesforce and Philips have announced a strategic partnership to deliver a more collaborative health system.

In a media roundtable this morning, the companies revealed two clinical applications which have already been created and will be available on the platform this summer. Philips eCareCoordinator and Philips...

By James Bourne, 26 June 2014, 0 comments. Categories: Industry, Public, Salesforce.

85% of CRMs will be SaaS by 2025, research shows

If you are using a CRM, your CRM is most likely hosted in the cloud. If you aren’t using a CRM, you are light years behind your competition in regards to the amount of knowledge you have on your customers and your interactions with them.

Cloud CRM presents distinct advantages versus the traditional model of setting the system up in an onsite data centre. Technology research firm Gartner predicts that 50% of CRM tools will most likely be delivered by cloud in 2015 and by 2025, 85% of CRM offerings will be hosted in the cloud.

Angus McFayden, a...

By CloudWedge, 06 June 2014, 1 comment. Categories: CRM, SaaS , Salesforce, Software.

Salesforce.com aims to bring Dreamforce atmosphere to London

Sketch It was a throwaway comment made by Dr Steve Garnett, Salesforce EMEA president at the Salesforce1 World Tour London press briefing on Thursday, but it was a resonant one. Last week’s event felt like Dreamforce five or six years ago, he explained.

It was meant to signify both the atmosphere of the event as well as the growth of Salesforce.com in the UK – and the keynote went crash, bang, wallop into this.

“We’re seeing record crowds, everywhere we go, around the world, because people are hungry to...

By James Bourne, 27 May 2014, 0 comments. Categories: Editorial, Industry, Salesforce.

Salesforce rolls out new Salesforce1 app, launches UK data centre

At his earnings call last week, Salesforce.com CEO Marc Benioff noted how he could run his business from his mobile device.

Well, with a few tweaks now you can too: Salesforce has launched the new Salesforce1 mobile app at the World Tour event in London, with the product being available in the summer roll-out.

The app, which the promotional material perhaps optimistically compares with an enterprise-eseque Facebook, promises more than 30 features, including easier access for salespeople to reports and...

By James Bourne, 22 May 2014, 0 comments. Categories: Mobility, SaaS , Salesforce, Software.

Salesforce.com bangs the cloudy drum as it makes top 10 software revenue list

Cloud is ‘driving the bulk of change’ in the software market as Salesforce.com becomes the first pure play cloud company to make the top 10 companies for global software revenue, according to analyst house Gartner.

“The software market has been changing shape over the past five years, and cloud is driving the bulk of this change as software vendors acquire and provide applications and infrastructure technology to support the cloud and the Internet of Things movement,” said Gartner...

By James Bourne, 01 April 2014, 0 comments. Categories: CRM, Research, SaaS , Salesforce, Trends.

Salesforce.com’s remarkable growth continues, but 2014 will be more challenging

Jeremy Cox, Principal Analyst, Customer Engagement, Madan Shaina, Lead Analyst, Information Management Software

Salesforce.com grew by 33% year-on-year in its fiscal year 2014, breaking the $4bn mark. It was involved in larger transactions, several of which broke the $10m ceiling. At the earnings call in February 2014, the company’s chairman and CEO, Marc Benioff, was clearly feeling bullish about the immediate future; he delivered a forecast that the company would grow by approximately 30% to $5.3bn...

By Ovum StraightTalk, 10 March 2014, 0 comments. Categories: Consumer, SaaS , Salesforce.

Analysing SaaS IPOs: the past, present and future [infographic]

It’s been almost 10 years since Salesforce.com filed for IPO, on June 23 2004. And with a 56.4% gain in initial trading, it was the first genuine indicator of the huge monetisation potential in software-as-a-service (SaaS).

While Salesforce remains the leader in SaaS, there have been a plethora of public offerings since then – but not at the lightning pace that would have been expected.

Back in December Altos Ventures wrote about the first decade of...

By James Bourne, 07 March 2014, 0 comments. Categories: Infographic, SaaS , Salesforce.

Salesforce and the banking industry align as both bet on mobility

For bankers, mobility has become key. Customer-facing mobile banking applications are increasing the flow of traffic through digital channels, which is eroding traffic in bank branches. But it does not stop there: the mobile-enablement of services to increase the productivity of banking employees and drive sales effectiveness in remote locations is also on the rise.

The digital channel revolution is having a significant impact on banking via physical channels, and mobile apps for banking employees will play a...

By Ovum StraightTalk, 02 December 2013, 0 comments. Categories: Applications, Consumer, Public, Salesforce.