Michael Yamnitsky, Work-Bench: On enterprise machine learning and why ‘it’s a good time to be a mega cloud’

The future of enterprise software will be in some part automated, with machine learning (ML) and artificial intelligence (AI) technologies really starting to come to the fore. For all the actors cast in this fascinating drama – from the largest cloud vendors to startups, and from business analysts to data scientists – it’s time to either start learning their lines or, in some cases, rip up the script altogether.

The script in...

By James Bourne, 03 September 2018, 0 comments. Categories: Applications, Research, SaaS , Salesforce, Software.

Dropbox and Salesforce commit to deeper strategic partnership

Dropbox continues to make progress after its IPO filing earlier this month, announcing a strategic partnership with Salesforce to connect platforms through new integrations.

The two companies are in their own ways poster children of the software as a service revolution; Salesforce being the first SaaS company to cross a billion dollar annual run rate, Dropbox being the fastest to do it.

While the duo already offered some level of integration – the Dropbox for Salesforce app has been available on...

By James Bourne, 09 March 2018, 0 comments. Categories: SaaS , Salesforce, Software, Storage.

Salesforce joins the CNCF recognising the power of containerisation

Salesforce has joined hands with the leading force in the containerisation space, the Cloud Native Computing Foundation (CNCF),

Being the owner of Kubernetes, the popular open-source container orchestration tool, the CNCF has gained momentum recently with a large number of renowned cloud technology companies joining it in 2017 such as AWS, Oracle, Microsoft, VMware, and Pivotal.

Salesforce, although a Software as a service (SaaS) vendor, has realised that containerisation provides a way to more tightly...

By Cloud Tech, 08 December 2017, 0 comments. Categories: Containers, Salesforce.

Google to become Salesforce’s preferred cloud provider in new partnership

Meet the cloud’s newest strategic partners: Salesforce and Google. The two companies announced a deal at Dreamforce late yesterday, with Google Cloud becoming Salesforce’s preferred public cloud provider alongside new product integrations.

There were four primary integrations announced. Salesforce Lightning for Gmail enables users to surface Salesforce CRM data in Gmail, as well as customer interactions from Gmail directly within Salesforce. Lightning for Sheets allows the Google spreadsheet tool...

By James Bourne, 07 November 2017, 0 comments. Categories: Collaboration, Google, Public, Salesforce, Software, Vendors.

Salesforce cloud economy set to create 3.3 million jobs worldwide by 2022

When Salesforce was founded by two ex-Oracle executives in 1999, not only would the software landscape be changed, but a new economy would form underneath it.

A new report from IDC puts the number of jobs created by Salesforce and its ecosystem at 3.3 million worldwide between the end of 2016 and 2022.

The Salesforce ecosystem, the analyst firm asserts, is almost four times as big as Salesforce itself, as organisations who spend on cloud computing products also need to layout on ancillary services. In the six...

By James Bourne, 24 October 2017, 0 comments. Categories: Economy, Research, Salesforce, Software.

Microsoft extends lead over Salesforce in enterprise SaaS – thanks to LinkedIn acquisition

Microsoft has extended its lead over Salesforce in the enterprise software as a service (SaaS) market with the LinkedIn acquisition starting to make its presence felt, according to Synergy Research.

The analyst firm, which has put out a note based on Q2 data, finds Adobe, Oracle and SAP round out the top five, with Salesforce still comfortably in the silver medal position.

Salesforce still bests Microsoft in the CRM space – the slowest growing of the buckets enterprise SaaS is measured in (below)...

By James Bourne, 31 August 2017, 0 comments. Categories: Microsoft, Research, SaaS , Salesforce, Software.

Salesforce puts $50 million aside to help ‘next generation’ of cloud consulting firms

Cloud software giant Salesforce has announced a new $50 million (£38.8m) fund from Salesforce Ventures, the company’s corporate investment arm, to provide growth for the ‘next generation’ of cloud consulting organisations.

The SI [system integrator] Trailblazer Fund will “provide the next generation of cloud consulting companies with the capital required to build and scale their Salesforce services capabilities for the future – and empower customers to transform their...

By James Bourne, 01 June 2017, 0 comments. Categories: Economy, Salesforce, Software.

How cloud can neutralise the telephony hot potato

Telephone systems and PBXs (private branch exchange) have historically been a hot potato in a business; an important service for users needing firm ownership and the most obvious bucket thrown into being that of the traditional IT team. This IT team is often frustrated that they do not have the telecoms experience to know what they are dealing with.

Over the years I have lost count of the times the IT team has commented – both from customers and businesses I have worked within – of struggling with...

By Ian Moyse, 09 May 2017, 0 comments. Categories: Salesforce, Software, Vendors.

Microsoft still besting Salesforce in enterprise SaaS – Oracle and Google charging behind

Even though software as a service (SaaS) is more mature than its infrastructure as a service (IaaS) and platform as a service (PaaS) brethren – and therefore at a lower growth rate – new figures from Synergy Research show that Microsoft leads the ‘burgeoning’ market ahead of Salesforce, with Oracle and Google having the highest growth rates.

Despite the relatively low growth forecast, Synergy argues that the enterprise SaaS market is expected to double in size over the next three years...

By James Bourne, 10 March 2017, 0 comments. Categories: Enterprise, Google, Microsoft, Research, SaaS , Salesforce, Software.

Microsoft overhauls Salesforce in enterprise SaaS, Synergy argues

(c)iStock.com/RonBailey

Microsoft has overtaken Salesforce to become the leading software as a service (SaaS) vendor despite a fragmented market, according to the latest note from Synergy Research.

The analyst firm, which extensively covers cloud software and infrastructure markets, argues that with the latest Q2 data to hand, the global enterprise SaaS market grew by 33% year on year to hit more than $11 billion (£8.3bn) in quarterly revenues.

The space is divided up by Synergy into several buckets....

By James Bourne, 02 September 2016, 0 comments. Categories: Enterprise, Microsoft, Research, SaaS , Salesforce, Software.