Microsoft overhauls Salesforce in enterprise SaaS, Synergy argues

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Microsoft has overtaken Salesforce to become the leading software as a service (SaaS) vendor despite a fragmented market, according to the latest note from Synergy Research.

The analyst firm, which extensively covers cloud software and infrastructure markets, argues that with the latest Q2 data to hand, the global enterprise SaaS market grew by 33% year on year to hit more than $11 billion (£8.3bn) in quarterly revenues.

The space is divided up by Synergy into several buckets....

By James Bourne, 02 September 2016, 0 comments. Categories: Enterprise, Microsoft, Research, SaaS , Salesforce, Software.

Erupting disruptors: Why software is still eating the world

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The world as we know it is ending! Well, in a less dramatic sense, things are evolving. Legacy-name companies serving as Fortune 500 poster children have fallen and are being quickly replaced by new faces. (FYI: 86% of Fortune 500 companies from 1955 have failed.) These new faces have the legacies trembling with fear because of their secret weapon––innovation. Paving the way for the little guys with big ideas, the future is here.

Disrupting the peace

There’s a term given to the little guys who...

By Jake Joraanstad, 31 August 2016, 1 comment. Categories: SaaS , Software.

Oracle buys NetSuite for $9.3bn to further strengthen its cloud story

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Updated 1758 BST Oracle has announced the acquisition of cloud ERP software provider NetSuite for $9.3 billion (£7.07bn).

The move had been rumoured strongly for the past couple of weeks – and certainly in the back of people’s minds for a significantly longer period of time – yet the agreement was confirmed today, and is expected to close later this year subject to...

By James Bourne, 28 July 2016, 0 comments. Categories: ERP, M&A, SaaS , Software.

95% of enterprises say their cloud office migration has been a success

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For the vast majority of IT decision makers, cloudy offices fit their organisations like a glove. That’s one of the key findings from a study released by software vendor BetterCloud, which found 95% of the almost 270 respondents agree that Office 365 and Google Apps suit their workplace needs well.

Comparing the two, however, is something which is too tempting to resist. 44% of Google Apps users say that system fits their needs ‘very well’, compared with 39% for...

By James Bourne, 26 July 2016, 0 comments. Categories: Adoption, Applications, Microsoft, Research, SaaS , Software.

Making SaaS sticky: Why customer success is the industry’s new linchpin

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Behind every great tech innovation is the need for effective tech implementation. But anyone who has ever been an early adopter of enterprise technology knows that no matter how remarkable the software is, integrating it into a business and its processes is rarely (read: never) an easy feat. Not only must customers understand how to use the new technology, they have to know how to maximise its use for their business.

In the software as a service (SaaS) industry, this gets more...

By Ben Velker, 21 July 2016, 0 comments. Categories: CRM, Data Management, SaaS , Software.

The ‘cloud shift’ grows: Gartner predicts more than $1tn IT spend affected by 2020

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IT spending has long since been shifting from traditional IT offerings to cloud services – and according to the latest prognostication from Gartner, more than $1 trillion (£759bn) of IT spending will be directly or indirectly affected by the shift to cloud in the coming five years.

The aggregate amount of ‘cloud shift’ in 2016 is estimated by Gartner to hit $111 billion, going up to $216bn by 2020. Business process outsourcing – with the cloud segment of...

By James Bourne, 21 July 2016, 0 comments. Categories: Adoption, IaaS, Industry, PaaS, SaaS .

The three common pitfalls of CRM deployments

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Beware of the fast-talking salesperson with the “simple” solutions. If you’re being told that the solution to your business problems is as easy as 1-2-3, there’s a good chance it’s not. That common principle applies to most tech products, and a Customer Relationship Management tool (CRM) is no exception.

While the cloud has standardised software use by removing what is often the most complicated part of the process — the installation on the...

By Rhonda Sherwood, 12 July 2016, 0 comments. Categories: CRM, Enterprise, SaaS , Software.

Analysing the evolution of the SaaS market: $50bn spending expected by 2024

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The global software as a service (SaaS) market is expected to break $50 billion in terms of product spending by 2024, from $12bn this year, according to a report released by price comparison checker Better Buys.

The report, an examination on the state of the SaaS market which takes its cues from various industry reports, argues almost two thirds (64%) of small and medium businesses rely on cloud technologies to drive growth and workforce efficiency, while more than three quarters...

By James Bourne, 04 July 2016, 0 comments. Categories: SaaS , Software.

Is the cloud’s fatal flaw offering users too much choice?

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The last few years have seen an influx of ‘disruptive’ new tech startups entering the marketplace with all sorts of software as a service (SaaS) and app solutions for small businesses and larger enterprises. On the face of it, this is great news. However, the phrase “spoilt for choice” could also apply, and might even be causing paralysis in cloud service adoption.

With regards to document management systems (DMS), centralisation has been the goal for many years;...

By Richard Shaw, 01 July 2016, 0 comments. Categories: SaaS , Software.

The four key storage drivers for SaaS success

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Software as a service (SaaS) and cloud delivery models are disrupting the world of traditional enterprise software.  As IT organisations embrace agile infrastructure strategies to keep pace with the rapid change of the businesses they support, SaaS delivered applications have a clear advantage over traditional on-premises enterprise apps.  As the forces of digital transformation reshape enterprise IT for the on-demand world, SaaS applications will be a driving force in...

By Josh Epstein, 22 June 2016, 0 comments. Categories: SaaS , Software, Storage.