New research paper forecasts 2014 to be “year of ERP cloud”

With executives satisfied that they can get a return on investment for low-level apps in the cloud, 2014 is going to be the year when enterprise mission-critical apps will take charge, according to cloudy infrastructure platform provider Virtustream.

The findings have been released in a report, entitled “ERP – The Cuckoo in Cloud Land”, and gives insight both into the ERP (enterprise resource planning) landscape as well as the position of mission critical apps in the cloud.

The report...

By James Bourne, 07 October 2013, 1 comment. Categories: Applications, Big Data, CRM, Enterprise, ERP, Research.

G-Cloud 4 opens its doors for next round of tenders

The Cabinet Office has announced that the fourth iteration of the UK government cloud, G-Cloud 4, is open for business and is accepting submissions from suppliers for its Invitation to Tender (ITT).

Various improvements have been made to the ITT, according to Cabinet Office spokesman Peter Middleton. These include clearer application instructions, for suppliers both new to G-Cloud and for those previously on the ii and iii iterations.

The launch and timetable were posted on the UK government

By James Bourne, 08 August 2013, 1 comment. Categories: CRM, Europe, Government, PublicSector.

Gartner predicts CRM will be a $36bn market by 2017

CRM in 2017The latest enterprise software forecast from Gartner shows Customer Relationship Management (CRM) increasing to a $36.5B worldwide market by 2017, a significant increase from the $20.6B forecasted in Q1 of this year.  CRM also leads all enterprise software categories in projected growth, showing a 15.1% CAGR...

By Louis Columbus, 19 June 2013, 1 comment. Categories: CRM, Enterprise, Research.

Cloud computing saves energy on huge scale, says new study – but how?

Researchers at the Lawrence Berkeley National Laboratory have come up with a model designed to show the full extent of cloud’s energy efficiency.

The report, put together by a research team comprising McCormick School of Engineering Northwestern University and Lawrence Berkeley and part funded by Google, unveils the CLEER (Cloud Energy and Emissions Research) model, described as the ‘first ever open-access, fully transparent systems model for energy analysis of cloud systems by the research...

By James Bourne, 12 June 2013, 3 comments. Categories: CRM, Research.

How cloud integration is defining the future of CRM

Scribe SoftwareThe future of customer relationships depends more on context than transactions.   And this trend is accelerating, driven by the integration of social media into customer relationship management (CRM), rapid gains in usability of CRM and integration applications, and the global growth of the...

By Louis Columbus, 22 May 2013, 0 comments. Categories: CRM, Enterprise, ERP.

Oracle puts applications in the Fast Data lane

Tony Baer, Principal Analyst, IT – Enterprise SolutionsWith the X3 generation of the Oracle Exadata and Exalogic engineered-systems platforms significantly upping the amount of Flash (SSD) and memory (DRAM), Oracle is now cranking up the speed on its applications portfolio. With Flash and DRAM prices plummeting, it is now cost-effective to persist, rather than temporarily cache, data. Oracle claims that much of its existing application portfolio can run up to 16x faster, unmodified, on the X3-2 Oracle Exadata and Exalogic...

By Ovum StraightTalk, 16 May 2013, 0 comments. Categories: Applications, CRM, Enterprise, Storage.

Advanced analytics and data storage: You can’t use what you can’t see

There is currently quite a buzz around the concept of advanced analytics, as organisations look to predict future outcomes more effectively, based on a detailed understanding of what has actually happened in the past rather than testing theoretical hypotheses based on statistical analysis.

Put simply, the better the analysis, the better-informed decisions will be around anticipating – and responding effectively to - future demand.      

Like many emerging management tools,...

By Alistair Mackenzie, 03 May 2013, 0 comments. Categories: Best Practice, Big Data, CRM, Data & Analytics.

How cloud computing is rethinking control of IT

By Jason BloombergIn my role as a globetrotting cloud consultant, I continue to be amazed at how many executives, both in IT and in the lines of business, still favour private clouds over public. These managers are perfectly happy to pour money into newfangled data centers (sorry, “private clouds”), even though Amazon Web Services (AWS) and its brethren are reinventing the entire world of IT. Their reason? Sometimes they believe private clouds will save them money over the public cloud option. No such luck: private clouds are dreadfully expensive to build,...

By ZapThink, 29 April 2013, 1 comment. Categories: CRM, IaaS, PaaS, Private, Public, SaaS .