Why a consumer approach to security – with cloud in mind – may help struggling enterprises

Are Amazon and Facebook the standard bearers when it comes to security? According to the latest identity and access management (IAM) study from Gemalto, more than half of respondents say their organisation’s work authentication methods are worse than those offered by the two tech giants.

The study, which polled more than 1,000 IT decision makers globally, found that the continued rise in cloud applications, as well as the similarly shopworn story around device proliferation, means enterprises are...

By James Bourne, 12 March 2018, 0 comments. Categories: Collaboration, Compliance, Security, Software.

Why every cloud has a silver lining for today’s HR teams

HR has its head in the clouds. Of course, this conjures images of wistful thinking, while not focusing on the job in hand. However, in this instance, nothing could be further from the truth. HR is getting “smarter”, driven by cloud technology and innovations, enabling things to happen quicker, while adapting to new ways of working.

It is offering businesses the opportunity to - flexibly and cost-effectively - make use of the latest and most appropriate applications that can automate processes,...

By Stephen Burr, 05 March 2018, 0 comments. Categories: Collaboration, Data & Analytics, Software.

Google to become Salesforce’s preferred cloud provider in new partnership

Meet the cloud’s newest strategic partners: Salesforce and Google. The two companies announced a deal at Dreamforce late yesterday, with Google Cloud becoming Salesforce’s preferred public cloud provider alongside new product integrations.

There were four primary integrations announced. Salesforce Lightning for Gmail enables users to surface Salesforce CRM data in Gmail, as well as customer interactions from Gmail directly within Salesforce. Lightning for Sheets allows the Google spreadsheet tool...

By James Bourne, 07 November 2017, 0 comments. Categories: Collaboration, Google, Public, Salesforce, Software, Vendors.

How unified cloud communications can benefit productivity and customer satisfaction

Productivity, customer satisfaction and business success are the three key benefits to cloud communications, according to a new study.

Research from analyst firm IDC, which surveyed 805 mid-sized businesses and enterprises around their communications strategy, found companies who use both unified and contextual cloud communications saw a 47% improvement in speed to market for products and services, 42% improvement in customer satisfaction and loyalty, and a 34% reduction in costs.

As is often the case with...

By James Bourne, 02 October 2017, 0 comments. Categories: Collaboration, Data & Analytics, Software.

Why IT needs to be an enabler for business to succeed

Delivering an IT service to a business is difficult. It needs to support and enable the success of the business. In my experience, every IT department wants to provide the best service it possibly can. Let’s face it, we all do – if the business is a success everyone wins.

There are a huge number of moving parts to the IT infrastructure of a company, with a great many complex interactions. These typically happen between teams that manage specific sections of this infrastructure. Unfortunately,...

By Simon Bennett, 14 September 2017, 0 comments. Categories: Collaboration, Infrastructure.

Why digital transformation leaders are adopting open ecosystems

Are you open to new ideas, and given a compelling choice are you really prepared to change? That’s what informed CEOs are asking their C-suite leadership team.

The context of those questions is about determining who is most qualified to guide the organisation’s digital transformation journey. It’s also about setting expectations for C-level executives to partner.

IT and business leaders must acknowledge that they’ve likely reached a significant turning point. Business technology...

By David H Deans, 05 September 2017, 0 comments. Categories: Best Practice, CIO, Collaboration, Data & Analytics, OpenSource.

Things that go bump in IT: Eliminate shadow IT nightmares to improve compliance and governance

Lurking in the background of any IT manager’s nightmares is the spectre of shadow IT. Shadow IT can be described as hardware or software used in an enterprise that is not supported by the enterprise. The negativity of the term is justified because it implies that employees are using technology without the knowledge or approval of the IT department – a recipe for disaster.

The risks of shadow IT are well-known and have the potential to damage a business’s ability to function effectively. Even...

By Tom Grave, 22 August 2017, 0 comments. Categories: CIO, Collaboration, Security, Software, Vulnerabilities.

Gartner changes EFSS Magic Quadrant to content collaboration with Box and Microsoft leading

Box and Microsoft lead the way on vision and execution in Gartner’s recently released Magic Quadrant for content collaboration platforms – but it doesn’t quite tell the full story.

If you are unfamiliar with the name of the report, there is a good reason. The Quadrant was previously known as EFSS (enterprise file sync and share), with the analyst firm changing the definitions this year to reflect a shift in the market.

As Box puts it, content collaboration platforms ‘go beyond EFSS to...

By James Bourne, 04 August 2017, 0 comments. Categories: Collaboration, Research, Security, Software, Storage.

Five ways to shine a light on shadow IT

Today’s fast-paced work environment finds employees striving to improve efficiency, productivity and communication. In an attempt to excel at work, they often use applications, services, data storage and sharing beyond IT’s approval. This practice — known as shadow IT — is having an obvious impact on technical support teams by undercutting sound governance and reducing operational efficiencies. According to

By Vineet Misra, 12 July 2017, 0 comments. Categories: Collaboration, Security, Software, Vulnerabilities.

How cloud robotics will generate new value chains and business models – with 5G the enabler

Cloud robotics is set to generate new value chains, technologies, architectures and business models, according to a new paper.

The report, put together by GTI, a body focusing on the TD-LTE (time division long term evolution) ecosystem alongside SoftBank, CloudMinds, China Mobile, Huawei and Skymind, argues the advantages of cloud robots, with the same common network, are threefold; information sharing, offloaded computation, and collaboration.

One of the examples the report looks at – or gives an image of...

By James Bourne, 11 July 2017, 0 comments. Categories: Applications, Architecture, Collaboration, Infrastructure.