Quality of Experience Management: The (Next) Holy Grail of IT

By Michael Halperin

So there’s a problem in your IT infrastructure.  Maybe a server crashed. Maybe a firewall just went down. Maybe a network segment is completely jammed up with traffic. Or it could simply be a maintenance window to reconfigure a device. The list of potential events is endless. But they all lead to one question:

Who cares?

Now, I don’t ask that question from that flippant, rhetorical perspective with the implication that something doesn’t matter.  Rather, I ask it quite...

By GreenPages Technology Solutions, 10 February 2012, 0 comments. Categories: CIO.

3 Tips to Enhance your IT Staffing Strategy

In the past, a competitive salary with challenging projects was enough to attract top tech talent to your organization. Today, paying competitive salaries, while important, is only part of the IT staffing equation.

We asked Conor Sibley (CS), CTO of Higher Logic, a prominent media services company in Washington D.C, Stephany Samuels (SS), Bluewolf’s VP of nationwide recruiting, and Michael Kirven (MK), co-founder at Bluewolf, what they thought were the most important tips for hiring tech talent in 2012. Here’s what they had to say:

Tip 1:...

By Bluewolf, 10 February 2012, 0 comments. Categories: Best Practice, CIO.

The Good and the Bad of BYOD

The concept of “Bring Your Own Computer” to work is gaining momentum in the industry, with more organizations allowing employees to determine what end node device they want to use to perform their duties.  The potential benefits include:

  • Better matching of user requirements and skill to device features/functions
  • Lower cost of employee onboarding – providing a per diem approach rather than executing on a traditional provision – image –deploy –  train regiment
  • Ability to attract more tech-savvy hires by offering more flexibility in...

By GreenPages Technology Solutions, 19 January 2012, 1 comment. Categories: CIO.

Life Sciences take to the Cloud

At a leading pharmaceutical manufacturing company recently, a researcher needed to perform mission-critical clinical analysis. He estimated that he needed 50 servers to complete the work, but the pharma major’s internal IT group told him that provisioning that much hardware would take at least three months.Faced with an untenable amount of lead time before his project went live, the researcher and his Project Tech lead instead chose to provision the identical server, network and storage infrastructure...

By Sujit Janardanan, 12 January 2012, 0 comments. Categories: Adoption, CIO, Industry.

Virtual Insanity: How To Remain Lean And Green

With the likes of cloud computing and virtualisation starting to become staples for today’s business, IT environments are continuing to grow in complexity. Furthermore, there is growing pressure on many organisations to reduce...

By Luke Wotton, 12 January 2012, 0 comments. Categories: CIO, Trends.

Five Predictions for Managed Cloud Services in 2012

The proof-positive business impact from managed cloud services deployment, including the numerous associated productivity benefits and anticipated cost-savings, have pushed cloud computing well into the mainstream during 2011. As we move into 2012, International Data Corporation (IDC) predicts that this evolution will continue as...

By David H Deans, 19 December 2011, 0 comments. Categories: CIO, Enterprise, Forecasts, Research.

Turning IT from a cost center into a strategic business partner

After reading an article from ZDNET this week about Gartner’s predictions for 2012, it occurred to me that while well-written and provocative, the narrative was foreboding for IT organizations. The premise that cloud computing spending increasingly lands outside of IT and therefore will likely diminish the roles and responsibilities of the IT organization has some merit. 

This prediction can be proven wrong if IT managers are willing to make adjustments to how “business as usual” is...

By Innotas, 14 December 2011, 0 comments. Categories: CIO.