Is cloud computing the future for EU economy?

Neelie Kroes hopes to make the EU the ‘e-EU’ with new strategy

The EU has launched a new cloud strategy, entitled “Unleashing the Potential of Cloud Computing in Europe”, designed to increase the use of and speed up cloud computing in Europe.

“Cloud computing could offer a huge lift to the European economy, but only if users can understand and trust it,” said EU digital agenda VP Neelie Kroes to open her speech yesterday.

The figures: a yearly 160bn Euro (£127.6bn)...

By James Bourne, 28 September 2012, 0 comments. Categories: Adoption, Europe, Government, Migration, SLA.

You can’t outsource the risk of cloud storage

Now that could computing has become a mainstream option for secure storage, the few who still publicly question its security are having a harder time finding an audience.

Corporate accountants and executives love any idea that saves money, and their aversion to risk dwindles each time another big company jumps on the cloud bandwagon.

And there are plenty of IT managers who are happy to pass on the responsibility of maintaining servers for data backups if the executive team is open to a different solution.

The...

By Damian Joeseph, 17 September 2012, 0 comments. Categories: Big Data, SLA, Storage.

Three strikes and out? Microsoft, Twitter, Google clouds suffer

It’s been a pretty heavy week for the cloud, with three major providers suffering outages of varying severity, giving us another reminder that no cloud is perfect.

Microsoft’s Windows Azure cloud was down across Western Europe for approximately two and a half hours, with a flag on the Azure service dashboard stating:

“We are experiencing an availability issue in the West Europe sub-region, which impacts access to hosted services in this region. We are actively investigating this issue and...

By James Bourne, 27 July 2012, 0 comments. Categories: Consumer, SLA.

HP's Cloud Object SLA: 99.95% uptime or your money back

The cloud uptime debate rumbles on with Hewlett Packard promising their Cloud Object storage service will have at least 99.95% availability, with customers receiving service credits if it’s down.

The credits, as one would expect, increase the longer the cloud is down.

Customers who experience between 99.95% and 99.9% uptime get 5% of their bill credited; anything above 99.5% gets one tenth credited; while 99.0% gets one fifth of their bill back and if the Object Cloud is down more than 1% of the time,...

By James Bourne, 20 July 2012, 0 comments. Categories: OpenSource, Public, SLA, Storage.

Dating site dumps Amazon EC2: “100% uptime a required SLA”

The storm which accounted for Amazon’s cloud outage over the weekend has resulted in one company ditching the AWS system over fears of further unavailability.

From 2300 EST on June 30 users of several high profile sites such as Pinterest, Netflix and Instagram were unable to access content, with AWS “investigating connectivity issues”. The issue was resolved by 0054 EST on June 31 but updates on power restoration appeared...

By James Bourne, 06 July 2012, 0 comments. Categories: Architecture, Economy, Industry, Migration, SLA.

Cloud downtime cost £45m over five years, IWGCR claims

This is a potentially alarming finding from the International Working Group on Cloud Computing Resiliency (IWGCR): a combined 568 hours of downtime at 13 major cloud providers has cost £45.8 million (or $71.7 million) in business since 2007.

In the report, entitled “Downtime statistics of current cloud solutions”, IWGCR analysed the 13 providers, including Amazon, Microsoft and PayPal among others, and worked out that on average, cloud services were unavailable for 7.5 hours per...

By James Bourne, 20 June 2012, 0 comments. Categories: Economy, Industry, Research, SLA.

5 ways to protect against vendor lock-in in the cloud

Recently Google announced a significant price increase for use of its App Engine Platform-as-a-Service. The increase itself was not a huge surprise. Google had been making noises that something like this was in the offing for a number of months. But the size of the increase shocked the Web development and cloud applications community. For most users, the cost of using the Google runtime environment effectively increased by 100% or more.

A huge online backlash ensued. For its part, Google put off the increase...

By Steve Tuck, 27 April 2012, 0 comments. Categories: Adoption, SLA, Vendors.

Hypothermic Cloud Infrastructure: Maintaining the Blood Flow to Tier 1 & 2 Apps

A particular sore spot since the beginning of the rise of cloud infrastructures, even the advent of utility computing is this: how do you forecast and pay for resources and justify costs for problems you don’t have yet? After all, the entire premise behind funding the acquisition of compute resources is that you are solving an already identified need (problem) which you then attach a cost and an ROIto in order to convince...

By GreenPages Technology Solutions, 26 March 2012, 0 comments. Categories: Adoption, Infrastructure, SLA.

Rethinking Cloud Service Level Agreements

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It’s so easy these days to purchase Cloud-based services. Go online, click a few times, enter your credit card info, and presto! You’re in the Clouds. There’s no question the novelty really hasn’t worn off yet. Have you ever wondered, however, what you’re really paying for? Sure, you have some expectation that the service...

By ZapThink, 21 February 2012, 0 comments. Categories: Adoption, CIO, SaaS , SLA.

Lack of service transparency hurting Cloud adoption, says survey

The adoption of Cloud systems among contact centre businesses is being hampered by a perception that vendors are simply not playing straight with them, rather than concerns over security, a new study has found.

Global contact centre specialist NewVoiceMedia found that firms are getting cold feet about transferring their operations to the Cloud because they fear that service providers are not being open with them.

Despite recognised Cloud benefits like lower costs and improved contact centre customer service,...

By Matt Henkes, 12 October 2011, 0 comments. Categories: Adoption, SaaS , SLA.