How the cloud service economy and vertical SaaS is opening up huge benefits for banks

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Regulatory and security burdens are no longer the barriers to cloud adoption that they used to be for the financial sector – and vertical software as a service (SaaS) is now making the leap a true no-brainer.  

The digital economy has created so many opportunities. So much has changed in such a short period of time; just five years ago, the notion of cloud services being used in business would have been an utterly alien concept. Now, it’s well on the way to gaining...

By Steven Boyle, 08 November 2016, 0 comments. Categories: Industry, Regulation, SaaS , Software.

Why there is a disconnect between IT on SaaS app deployments

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There has been plenty written around the disconnect between line of business and IT around cloud deployments – but what about just IT? According to the latest research from BetterCloud, there is a similar issue afoot between IT executives – CIOs and VPs – and the run of the mill employees.

“On just about every topic, entry-level admins, managers, and senior IT professionals see things through a different (perhaps more accurate) lens than IT executives (VPs and...

By James Bourne, 25 October 2016, 0 comments. Categories: Applications, Research, SaaS , Software.

Is a cloud-managed network right for your business?

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Successful businesses have mastered how to manage their network and leverage it as a platform to engage staff and customers. Increased dependency, combined with the need for pervasive connectivity, greater insights and control over behavior, is driving organisations to embrace a cloud-managed network (CMN) model.

A CMN uses a software as a service (SaaS) model to securely deliver ease-of-use and simplicity for control and analytics of on premise devices being deployed over...

By Thomas Borrel, 12 September 2016, 0 comments. Categories: Mobility, SaaS , Software, Virtualisation.

451 Research: 60% of workloads running in cloud by 2018 – and the rise of cloud-first

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According to the latest forecast from 451 Research, three in five enterprise workloads will run in the cloud by mid-2018, up from two in five (41%) today.

The analyst firm argues there will be strong growth in particular enterprise workload categories, including data and analytics and business applications. In the same timeframe, almost a quarter (23%) of enterprise workloads will be software as a service (SaaS), compared to 12% for IaaS. 451 argues that IaaS will be the highest...

By James Bourne, 05 September 2016, 0 comments. Categories: IaaS, Infrastructure, M&A, Research, SaaS , Software.

Microsoft overhauls Salesforce in enterprise SaaS, Synergy argues

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Microsoft has overtaken Salesforce to become the leading software as a service (SaaS) vendor despite a fragmented market, according to the latest note from Synergy Research.

The analyst firm, which extensively covers cloud software and infrastructure markets, argues that with the latest Q2 data to hand, the global enterprise SaaS market grew by 33% year on year to hit more than $11 billion (£8.3bn) in quarterly revenues.

The space is divided up by Synergy into several buckets....

By James Bourne, 02 September 2016, 0 comments. Categories: Enterprise, Microsoft, Research, SaaS , Salesforce, Software.

Erupting disruptors: Why software is still eating the world

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The world as we know it is ending! Well, in a less dramatic sense, things are evolving. Legacy-name companies serving as Fortune 500 poster children have fallen and are being quickly replaced by new faces. (FYI: 86% of Fortune 500 companies from 1955 have failed.) These new faces have the legacies trembling with fear because of their secret weapon––innovation. Paving the way for the little guys with big ideas, the future is here.

Disrupting the peace

There’s a term given to the little guys who...

By Jake Joraanstad, 31 August 2016, 1 comment. Categories: SaaS , Software.

Oracle buys NetSuite for $9.3bn to further strengthen its cloud story

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Updated 1758 BST Oracle has announced the acquisition of cloud ERP software provider NetSuite for $9.3 billion (£7.07bn).

The move had been rumoured strongly for the past couple of weeks – and certainly in the back of people’s minds for a significantly longer period of time – yet the agreement was confirmed today, and is expected to close later this year subject to...

By James Bourne, 28 July 2016, 0 comments. Categories: ERP, M&A, SaaS , Software.

95% of enterprises say their cloud office migration has been a success

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For the vast majority of IT decision makers, cloudy offices fit their organisations like a glove. That’s one of the key findings from a study released by software vendor BetterCloud, which found 95% of the almost 270 respondents agree that Office 365 and Google Apps suit their workplace needs well.

Comparing the two, however, is something which is too tempting to resist. 44% of Google Apps users say that system fits their needs ‘very well’, compared with 39% for...

By James Bourne, 26 July 2016, 0 comments. Categories: Adoption, Applications, Microsoft, Research, SaaS , Software.

Making SaaS sticky: Why customer success is the industry’s new linchpin

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Behind every great tech innovation is the need for effective tech implementation. But anyone who has ever been an early adopter of enterprise technology knows that no matter how remarkable the software is, integrating it into a business and its processes is rarely (read: never) an easy feat. Not only must customers understand how to use the new technology, they have to know how to maximise its use for their business.

In the software as a service (SaaS) industry, this gets more...

By Ben Velker, 21 July 2016, 0 comments. Categories: CRM, Data Management, SaaS , Software.

The ‘cloud shift’ grows: Gartner predicts more than $1tn IT spend affected by 2020

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IT spending has long since been shifting from traditional IT offerings to cloud services – and according to the latest prognostication from Gartner, more than $1 trillion (£759bn) of IT spending will be directly or indirectly affected by the shift to cloud in the coming five years.

The aggregate amount of ‘cloud shift’ in 2016 is estimated by Gartner to hit $111 billion, going up to $216bn by 2020. Business process outsourcing – with the cloud segment of...

By James Bourne, 21 July 2016, 0 comments. Categories: Adoption, IaaS, Industry, PaaS, SaaS .

The three common pitfalls of CRM deployments

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Beware of the fast-talking salesperson with the “simple” solutions. If you’re being told that the solution to your business problems is as easy as 1-2-3, there’s a good chance it’s not. That common principle applies to most tech products, and a Customer Relationship Management tool (CRM) is no exception.

While the cloud has standardised software use by removing what is often the most complicated part of the process — the installation on the...

By Rhonda Sherwood, 12 July 2016, 0 comments. Categories: CRM, Enterprise, SaaS , Software.

Analysing the evolution of the SaaS market: $50bn spending expected by 2024

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The global software as a service (SaaS) market is expected to break $50 billion in terms of product spending by 2024, from $12bn this year, according to a report released by price comparison checker Better Buys.

The report, an examination on the state of the SaaS market which takes its cues from various industry reports, argues almost two thirds (64%) of small and medium businesses rely on cloud technologies to drive growth and workforce efficiency, while more than three quarters...

By James Bourne, 04 July 2016, 0 comments. Categories: SaaS , Software.

Is the cloud’s fatal flaw offering users too much choice?

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The last few years have seen an influx of ‘disruptive’ new tech startups entering the marketplace with all sorts of software as a service (SaaS) and app solutions for small businesses and larger enterprises. On the face of it, this is great news. However, the phrase “spoilt for choice” could also apply, and might even be causing paralysis in cloud service adoption.

With regards to document management systems (DMS), centralisation has been the goal for many years;...

By Richard Shaw, 01 July 2016, 0 comments. Categories: SaaS , Software.

The four key storage drivers for SaaS success

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Software as a service (SaaS) and cloud delivery models are disrupting the world of traditional enterprise software.  As IT organisations embrace agile infrastructure strategies to keep pace with the rapid change of the businesses they support, SaaS delivered applications have a clear advantage over traditional on-premises enterprise apps.  As the forces of digital transformation reshape enterprise IT for the on-demand world, SaaS applications will be a driving force in...

By Josh Epstein, 22 June 2016, 0 comments. Categories: SaaS , Software, Storage.

Analysing the analysis: Gartner’s 2015 CRM market share report

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Top line findings

  • Worldwide customer relationship management (CRM) software totaled $26.3B in 2015, up 12.3% from $23.4B in 2014.
  • SaaS revenue grew 27% year over year, more than double overall CRM market growth in 2015.
  • Asia/Pacific grew the fastest of all regions globally, increasing 9% 2015, closely followed by greater China with 18.4% growth.

These and many other insights into the current state of the global CRM market are from

By Louis Columbus, 20 June 2016, 0 comments. Categories: CRM, Research, SaaS , Salesforce, Software.

Traditional software giants are starting to kick it in the cloud — so what’s next?

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For years the benefits of the cloud have been the subject of much debate within the IT industry. In the past, sceptics claimed that the cloud wasn’t reliable or secure — although Gartner sought to dispel that myth. Now, the sceptics are harder to find and Gartner doesn’t have to dispel as many cloud myths. Our latest Businesses @ Work report shows that companies are not only enabling...

By Phil Turner, 16 June 2016, 1 comment. Categories: Research, SaaS , Software, Trends.

Here’s why private and hybrid cloud are here to stay

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When private and hybrid cloud technology first appeared, some pundits predicted that they wouldn’t last. Wasn’t everything going to the public cloud? But last they did, and there are several good reasons why private and hybrid cloud are here to stay.

For one thing, some companies are balking at the cost of maintaining public cloud deployments once their workloads and storage grow into the tens of petabytes. In addition, some vertical markets (financial services, for example)...

By Steve Garrison, 26 May 2016, 0 comments. Categories: Hybrid, Infrastructure, Private, Public, SaaS , Software.

How to enable the ISV community with cloud computing

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Access to computing resources has been democratised through access to low cost cloud platforms. Network access is now high-speed, low-cost and almost ubiquitous. Together, this means that cloud provides a perfect platform for the development and scalable delivery of applications. And the ISV community has a significant opportunity to take advantage.

Delivering value for customers

The SaaS model creates new opportunities for both ISVs and their customers. Consumption-based charging...

By Sean McAvan, 20 May 2016, 1 comment. Categories: Developers, IaaS, Infrastructure, SaaS , Software.

Microsoft catching up with Salesforce in SaaS revenues, argues research

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Microsoft has Salesforce in its sights as the leading cloudy software as a service (SaaS) vendor, according to the latest note from analyst house Synergy Research.

According to the research, the overall enterprise SaaS market grew by almost 40% in 2015, with forecasts from Synergy suggesting it will more than triple in size within five years. The consumer SaaS market, on the other hand, is only a third the size of the enterprise with a lower growth rate.

Microsoft’s...

By James Bourne, 18 April 2016, 0 comments. Categories: Enterprise, SaaS , Salesforce, Software.

How IT is struggling to cope with the weight of SaaS applications

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Corporate IT departments are drowning in the deluge of SaaS app requests, according to a report from BetterCloud.

The data, the first in a two part set, reveals how IT departments are “overworked and overwhelmed”, and a simple lack of time is prohibiting further cloud software being integrated into companies. Almost three quarters (73%) of IT pros surveyed feel guilt over this, saying they believe their end users lack SaaS apps that would increase productivity. In contrast,...

By James Bourne, 15 April 2016, 0 comments. Categories: Applications, Research, SaaS , Software.