Cloud Tech News

Research by Nucleus aims to highlight the ROI of cloud-based contact centres - so just how are businesses improving customer service thanks to the cloud?

In its State of Cloud Security Report, subtitled “Targeted Attacks and Opportunistic Hacks”, the network security provider Alert Logic observed over 45,000 security incidents and found that some things don’t change; Web application attacks are the biggest threat for IT infrastructures.

Welcome to Generation Now. Today’s users want information in an instant. Make them wait more than a second or two for your webpage to load and they’ll surf over to the first competitor who feeds their demand for instant gratification. Using a Content Delivery Network or Content Distribution Network (CDN) to quickly load static elements of your site to hasten access can deliver quicker gratification for customers. And stickier eyeballs — and greater profits — for you.

A new post from Amazon Web Services’ Jeff Barr has detailed how President Barack Obama’s campaign team utilised the AWS cloud to their advantage.

While cloud storage is one of the hottest tech buzz terms right now, there are still many questions people have about the benefits of it.

It is a common misconception that by moving to the cloud, businesses are relinquishing all control of their data. Generally speaking, many companies fail to take the time to fully understand cloud computing and in this vein, feel reluctant to outsource business-critical data to the cloud.

A detailed study from the International Data Center (IDC) has shown that companies who use the Amazon Web Services (AWS) cloud make substantial savings over time.

The United States Government Accountability Office (GAO) has found that, while the US ‘Cloud First’ enterprise project is making tangible progress, there are seven cloud lessons for the public sector.