Report slams Oracle’s relationship with customers for software licensing

Picture credit: iStockPhoto

A report from the Campaign for Clear Licensing (CCL) has found that the majority of Oracle licensees have an “arms length, impoverished relationship” with the software giant.

The report found an alarming number of complaints, the majority of which resulting from poor communication between seller and client. 92% of those polled argued Oracle does not clearly communicate licensing changes, while 88% disagreed that Oracle audit requests were clear and easy to...

By James Bourne, 03 November 2014, 0 comments. Categories: Compliance, Privacy, Research, Software, Vendors.

AT&T and Amazon Web Services buddy up with NetBond VPN service

Picture credit: Mike Mozart/Flickr

Recent stories that have arrived at CloudTech HQ have focused on the opportunity the cloud provides for telcos, and this one’s no different: AT&T has announced a partnership with Amazon Web Services (AWS) for AT&T NetBondSM, its network enabled cloud (NEC) solution.

With NetBond, AT&T customers can utilise a VPN to connect to any cloud compute or IT service environment in...

By James Bourne, 06 October 2014, 0 comments. Categories: Amazon, Public, Vendors.

CenturyLink expands further into Asian cloud market with Chinese managed hosting

Picture credit: CenturyLink

Communications provider CenturyLink has opened up a Shanghai data centre and announced the availability of its managed hosting service in China.

The latest expansion continues the telco’s aggressive move to the cloud, after a series of data openings this year including Toronto, Reading and Chicago. Back in May CenturyLink slashed prices on its cloud storage, in line with competitors, and in August they...

By James Bourne, 03 October 2014, 0 comments. Categories: Hosting, Hybrid, Vendors.

Red Hat CEO claims it is “only a matter of time” before cloud winners emerge

The CEO of Red Hat, Jim Whitehurst, has spoken of the “huge opportunity” to become the leader in enterprise cloud in a newsletter, describing the shift from client-server to cloud-mobile as a “once in every 20 years” change.

Whitehurst put pen to paper summing up Red Hat’s summer on a positive note with a glut of acquisitions and partner news over the past few months. The most recent of these was the buyout of Irish mobile backend as a service provider FeedHenry,

By James Bourne, 23 September 2014, 1 comment. Categories: PaaS, Vendors.

Easynet rolls out new European cloud portfolio in response to customer demand

Managed service provider Easynet has launched a new European cloud portfolio, featuring a “hybrid by design” format in response to customer demand.

The new solution avoids vendor lock-in by offering customers the opportunity to select the most appropriate cloud solution for their requirements, and offers a 99.99% SLA.

Philip Grannum, managing director of cloud, hosting and UC services at Easynet, told CloudTech that even though customers felt the need to switch between vendors as and when, they still...

By James Bourne, 16 September 2014, 0 comments. Categories: Hybrid, SLA, Vendors.

Raising cloud customers the right way: How parenting skills overlap

As a cloud vendor, you might find that winning a new customer can evoke the same feelings of warmth and pride that accompany the arrival of a new member of the family. In many respects, the two can be similar; you have the same feelings of responsibility and obligation that you get with the arrival of a new child, and the same desire to attend to their needs. But should the paternalistic (or even maternalistic) tendencies end there?

Absolutely not! For too many cloud vendors, the cutting of the proverbial...

By Mark Hennessy, 28 August 2014, 0 comments. Categories: Vendors.