Salesforce customers: Learn from Code Spaces’ swift demise

Picture credit: iStockPhoto

A benchmark report by Adallom into the uptake of software as a service (SaaS) applications has found that Salesforce customers have the highest percentage of privileged access users – and warned about the problems that may cause businesses.

On average 7% of users on Salesforce accounts are privileged or have admin access, compared with 4% for Google Apps, 2% for Box and 1% for Office 365, the other three services analysed.

The report gave a grave warning over the prevalence...

By James Bourne, 05 November 2014, 0 comments. Categories: Case Studies, Disaster Recovery, Research, SaaS , Security, Software.

IBM inks partnership deal with Tencent for Chinese cloud opportunities

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It’s official: IBM is going partnership mad. A couple of months after announcing a huge mobility collaboration with Apple, and only a week after inking a deal with Twitter for enterprise social analytics, Big Blue has announced a deal with Chinese Internet provider Tencent for cloud software.

The goal is to enable Chinese industries to provide public cloud with software as a service (SaaS), to utilise mobile, cloud computing and big data tools. It also gives IBM an...

By James Bourne, 31 October 2014, 0 comments. Categories: Public, SaaS , Software.

XaaS: The future of cloud or marketing fluff?

As cloud computing becomes ever more pervasive, future models will begin to revolve around XaaS. Anything as a service, everything as a service, more as a service, call it what you will. The overall effect is that a new type of service will deliver IaaS, PaaS and SaaS in one package.

That’s the verdict of John Dixon, consulting architect at GreenPages Technology Solutions. Let’s be clear on how we define XaaS first. Dixon cited desktop as a service (DaaS) as a good example of XaaS, citing servers...

By James Bourne, 08 September 2014, 2 comments. Categories: IaaS, PaaS, SaaS , Software.

X as a service (XaaS): What the future of cloud computing will bring

By John Dixon, Consulting Architect

Last week, Chris Ward and I hosted a breakout session at Cloudscape 2014, GreenPages’ annual customer Summit. We spoke about cloud service models today (IaaS, PaaS, and SaaS), as well as tomorrow’s models — loosely defined as XaaS, or Anything-as-a-Service. In this post, I’ll discuss XaaS: what it is and why you might want to consider using it.

First, what is XaaS? Is this just more marketing fluff?...

By GreenPages Technology Solutions, 18 August 2014, 1 comment. Categories: IaaS, PaaS, SaaS , Software.

Cinolla shores up its data centre defences with SaaS Assured

Software as a service (SaaS) provider Cinolla has signed up with SaaS Assured, which enables its services to stay online even if the data centre hits the skids.

The company, which manages bookings and scheduling for outdoor activity providers, signed up to the SaaS Assured initiative to provide peace of mind for its clients.

SaaS Assured, which is provided by NCC Group, “helps to ‘keep the lights on’ while allowing time for end user to source and transition to an alternative solution that...

By James Bourne, 28 July 2014, 0 comments. Categories: Disaster Recovery, SaaS , Software.

Fujitsu announces £1bn cloudy funding, strengthens IaaS, PaaS, SaaS commitment

Japanese IT giant Fujitsu has announced a strengthening commitment to cloud computing with a 200 billion yen (approx £1.2bn) investment over the next two financial years.

In a move that will remind CloudTech readers of competitors IBM and HP, Fujitsu is putting its eggs in one basket to “achieve its growth strategy” – in other words, bringing new offerings to market, growing its customer base and deepening deployments.

“Fujitsu has a vision of a human-centric intelligent society, one where...

By James Bourne, 14 July 2014, 0 comments. Categories: IaaS, PaaS, SaaS , Vendors.

SaaS adoption ploughs on while IaaS and PaaS reach tipping point, research shows

Software as a service (SaaS) adoption has more than quintupled since 2011 with the front office leading the way, research from North Bridge Venture Partners has shown.

The data, which polled 1358 respondents, found that SaaS was becoming increasingly important as a CIO priority, behind security software and business intelligence, hitting 74% adoption this year. IaaS and PaaS, in comparison, lag behind on 56% and 41% adoption respectively.

The report revealed fairly solid figures for cloud adoption and...

By James Bourne, 23 June 2014, 0 comments. Categories: Research, SaaS , Software.

Could the net neutrality battle kill cloud competition and create SaaS monopolies?

The scorched-earth legal and PR battle currently taking place between Netflix and Verizon makes for some entertaining headlines. But the outcome of this fight will have profound impacts for both end-users and IT professionals. 

One thing that doesn’t get discussed enough is the potential effect that this battle could potentially have over market freedom and competitively within the general SaaS and media space. But before we get into this discussion, let’s look at some of the key areas of...

By Patrick Jobin, 20 June 2014, 0 comments. Categories: SaaS , Software, Vendors.

85% of CRMs will be SaaS by 2025, research shows

If you are using a CRM, your CRM is most likely hosted in the cloud. If you aren’t using a CRM, you are light years behind your competition in regards to the amount of knowledge you have on your customers and your interactions with them.

Cloud CRM presents distinct advantages versus the traditional model of setting the system up in an onsite data centre. Technology research firm

By CloudWedge, 06 June 2014, 1 comment. Categories: CRM, SaaS , Salesforce, Software.

Salesforce rolls out new Salesforce1 app, launches UK data centre

At his earnings call last week, Salesforce.com CEO Marc Benioff noted how he could run his business from his mobile device.

Well, with a few tweaks now you can too: Salesforce has launched the new Salesforce1 mobile app at the World Tour event in London, with the product being available in the summer roll-out.

The app, which the promotional material perhaps optimistically compares with an enterprise-eseque Facebook, promises more than 30 features, including easier access for salespeople to reports and...

By James Bourne, 22 May 2014, 0 comments. Categories: Mobility, SaaS , Salesforce, Software.