Why your cloud needs more than great customer service
When start-ups and enterprises first evaluate cloud providers, they often choose an out of the box solution that fits their immediate needs. Their hosting provider promises great customer service, but they have essentially the same stack as thousands of other customers and still need a large SysOps staff to monitor their infrastructure.
This solution may be adequate for several months or even years. But most enterprises ultimately find that a one-size-fits-all cloud solution no longer actually...