Cloud Tech News

  • ct

    Salesforce.com bangs the cloudy drum as it makes top 10 software revenue list

    James Bourne

    Cloud is ‘driving the bulk of change’ in the software market as Salesforce.com becomes the first pure play cloud company to make the top 10 companies for global software revenue, according to analyst house Gartner.

    About 3 weeks ago - 0 comments - Categories: CRM, Research, SaaS , Trends
  • r

    How government CRM tools are addressing complex public sector needs

    Ovum StraightTalk

    Stories about frustrating experiences with government agencies abound. Fortunately however, many governments are beginning to address these issues with a greater sense of urgency. The need for action is being manifested in new policy and an operational focus on better service delivery globally, with customer relationship management (CRM) tools as integral as ever.

    About 1 month, 1 week ago - 0 comments - Categories: Analysis, CRM, Government
  • r

    The impact of cloud 2.0 – from CRM to IRM

    cloudbestpractices.net

    Although cloud hosting has been a massive boom it’s not necessarily a disruptive technology model. While Amazon is certainly doing it to a much larger scale than ever before, it more represents an ongoing maturity of the simple web hosting we began in the early 90s. It may now be on steroids but it’s still fundamentally the same virtualized shared infrastructure model.

    About 1 month, 3 weeks ago - 0 comments - Categories: Analysis, CRM, Strategy, Trends
  • ct

    Second time around: Falling back in love with CRM

    John Cheney

    It is a truth universally acknowledged that your first CRM deployment is more likely to fail than succeed – 63% of CRM initiatives fail according to a 2013 survey by Merkle Group Inc. Just like your first love, despite the hopes, excitement and expectation, a mixture of naivety and youthful exuberance means the first foray into CRM is unlikely to stand the test of time.

    About 1 month, 3 weeks ago - 4 comments - Categories: CRM, Opinion
  • r

    With Salesforce SuperPods public cloud can be private - but should it?

    Ovum StraightTalk

    Salesforce announced a private SuperPod hosting of the Salesforce offering for HP at Dreamforce. This announcement appears to open the door to a more nuanced hybrid delivery model where the distinction between public and private cloud services is becoming a matter of customer choice.

    About 4 months, 4 weeks ago - 0 comments - Categories: CRM, Enterprise, Infrastructure, Opinion, Strategy
  • ct

    Salesforce CEO Benioff unleashes Salesforce1, cites ‘internet of customers’ future

    James Bourne

    Cloud giant Salesforce has unveiled its new shiny cloud platform Salesforce1 at Dreamforce in San Francisco, with CEO Marc Benioff stressing the ‘internet of customers’ – the importance of the consumer in a cloud, social and mobile world. “I’ve never been more excited to be part of Salesforce.com,” Benioff bellowed to the audience of customers, partners and non-profits. “In the world of the Internet of Things, it’s really a world of Internet of Customers. “We need to reassess how we connect with customers in a whole new way,” he added.

    About 5 months ago - 0 comments - Categories: Applications, Consumer, CRM, Forecasts, Trends
  • ct

    What you might have missed: 5 recent developments in cloud computing

    John Cheney

    The cloud continues to expand and develop at a phenomenal rate. Here’s a roundup of five recent developments in the field and what they mean for business. There is a consensus that the cloud and cloud software is now unavoidable. Little surprise then, that vendors and technologists alike are constantly pushing the boundaries to create new products and services.

    About 5 months, 3 weeks ago - 0 comments - Categories: Consumer, CRM, Data, Enterprise, Strategy
  • ct

    New research paper forecasts 2014 to be “year of ERP cloud”

    James Bourne

    With executives satisfied that they can get a return on investment for low-level apps in the cloud, 2014 is going to be the year when enterprise mission-critical apps will take charge, according to cloudy infrastructure platform provider Virtustream. The findings have been released in a report, entitled “ERP – The Cuckoo in Cloud Land”, and gives insight both into the ERP (enterprise resource planning) landscape as well as the position of mission critical apps in the cloud.

    About 6 months, 2 weeks ago - 1 comment - Categories: Applications, CRM, Data, Enterprise, ERP, Research
  • ct

    G-Cloud 4 opens its doors for next round of tenders

    James Bourne

    The Cabinet Office has announced that the fourth iteration of the UK government cloud, G-Cloud 4, is open for business and is accepting submissions from suppliers for its Invitation to Tender (ITT). Various improvements have been made to the ITT, according to Cabinet Office spokesman Peter Middleton. These include clearer application instructions, for suppliers both new to G-Cloud and for those previously on the ii and iii iterations.

    About 8 months, 2 weeks ago - 1 comment - Categories: CRM, Europe, Government, PublicSector, Strategy
  • r

    What’s hot in CRM 2013: Strong interest in mobile for sales and service

    Louis Columbus

    Gartner published the report What's Hot in CRM Applications in 2013, by Ed Thompson on June 20, 2013. The report covers areas of interest by clients in the four areas of marketing, sales, customer service and e-commerce. Big data, cloud, social, mobile and the Internet of Things are the five catalysts that are driving inquiries in the hottest areas of interest.

    About 9 months, 2 weeks ago - 0 comments - Categories: Applications, CRM, Data, Enterprise, IaaS, Research
< Previous 1 2 3 4 5