Cloud Tech News

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    Salesforce.com’s remarkable growth continues, but 2014 will be more challenging

    Ovum StraightTalk

    Salesforce.com’s major competitors – Microsoft, SAP, Oracle, and IBM – have all been busy reinvigorating their customer engagement offerings, as well as their cloud and mobile solutions. More aggressive pricing is likely to negatively impact margins, meaning that, while growth targets may be realized as the shift to cloud-based platforms continues, getting profit margins under control – one of Benioff’s targets for this year – will be even tougher.

    About 1 month, 1 week ago - 0 comments - Categories: Analysis, Consumer, SaaS
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    The power of on-demand, and the reason cloud providers don't like it

    Dr Owen Rogers

    Inside cloud providers' data centers and offices lies a fundamental business risk brought about by on-demand flexibility, a risk which providers are more than keen to place back in the hands of its customers.

    About 2 months, 2 weeks ago - 1 comment - Categories: Amazon, Consumer, Industry
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    How do you put a price tag on the cloud?

    Source Talk

    A recent CIO Zone article stated “cloud computing is increasingly becoming the rule and not the exception.” With cloud computing becoming so pervasive and commonplace in our day-to-day lives and businesses, everyone has differing opinions on how to quantify the true value of the cloud.

    About 2 months, 3 weeks ago - 0 comments - Categories: Amazon, Best Practice, Consumer, Storage, Strategy
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    New cloud contact center capabilities strengthen Aspect’s market position

    Ovum StraightTalk

    At its industry analyst conference in Phoenix, Arizona in January 2014, Aspect proudly discussed its newly refocused business. Two years ago the vendor was working closely with Microsoft and struggling to gain new business in a saturated contact center infrastructure market. However, Aspect begins 2014 with new products, strong financials for 2013, and a positive growth forecast.

    About 2 months, 4 weeks ago - 0 comments - Categories: Acquisition, Analysis, Consumer, Security
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    Salesforce and the banking industry align as both bet on mobility

    Ovum StraightTalk

    The mobile-enablement of services to increase the productivity of banking employees and drive sales effectiveness in remote locations is on the rise.

    About 4 months, 2 weeks ago - 0 comments - Categories: Applications, Consumer, Public
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    Salesforce CEO Benioff unleashes Salesforce1, cites ‘internet of customers’ future

    James Bourne

    Cloud giant Salesforce has unveiled its new shiny cloud platform Salesforce1 at Dreamforce in San Francisco, with CEO Marc Benioff stressing the ‘internet of customers’ – the importance of the consumer in a cloud, social and mobile world. “I’ve never been more excited to be part of Salesforce.com,” Benioff bellowed to the audience of customers, partners and non-profits. “In the world of the Internet of Things, it’s really a world of Internet of Customers. “We need to reassess how we connect with customers in a whole new way,” he added.

    About 5 months ago - 0 comments - Categories: Applications, Consumer, CRM, Forecasts, Trends
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    Cloud predictive analytics most used to gain customer insight

    Louis Columbus

    Using analytics to better understand customer satisfaction, profitability, retention and churn while increasing cross-sell and up-sell are the most dominant uses of cloud-based analytics today. Jim Ericson and James Taylor presented the results of Decision Management Solutions’ cloud predictive analytics survey this week in the webinar Predictive Analytics in the Cloud 2013 – Opportunities, Trends and the Impact of Big Data.

    About 5 months, 1 week ago - 0 comments - Categories: Analytics, Consumer, Research
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    What you might have missed: 5 recent developments in cloud computing

    John Cheney

    The cloud continues to expand and develop at a phenomenal rate. Here’s a roundup of five recent developments in the field and what they mean for business. There is a consensus that the cloud and cloud software is now unavoidable. Little surprise then, that vendors and technologists alike are constantly pushing the boundaries to create new products and services.

    About 5 months, 2 weeks ago - 0 comments - Categories: Consumer, CRM, Data, Enterprise, Strategy
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    Rackspace gets back into bed with VMware for hybrid offering

    James Bourne

    Rackspace Hosting has announced a new offering for its Managed Virtualisation Service hosting a VMware environment, entitled ‘Dedicated VMware vCenter Server’. This is an interesting change, given how Rackspace’s most recent focus has been on OpenStack technologies instead of VMware.

    About 8 months ago - 0 comments - Categories: Consumer, Hybrid, Public, VMware
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    Cloud computing in Australia: Pros, cons and questions to ask

    Cloud Tech

    The International Data Center (IDC) researchers have this week put into writing what many will already suspect: cloud computing continues to grow in Australia. But does this all fit in with recent coverage?

    About 9 months, 1 week ago - 1 comment - Categories: Consumer, Editorial, Enterprise, Government, SMEs, Strategy
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