Cloud providers aren’t sharing their metadata – and it leads to bad trust with customers

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The verdict on cloud vendors has come in from a new research study by Forrester: must do better in assuaging compliance fears, building support issues, and making customers feel wanted.

The survey, of 275 IT decision makers in the United States, United Kingdom and Singapore, revealed some eye-opening findings. 39% of UK respondents agreed with the statement “my cloud provider doesn’t know me or my company”. One in three argued “my provider charges me for every...

By James Bourne, 30 June 2015, 1 comment. Categories: Compliance, Data & Analytics, Data Management, Data Sovereignty, Vendors.

How EU legislation impacts data processing in the cloud

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Last week, the European Union agreed on proposed Data Protection Regulations that potentially impact all organisations that either use or process the personal data of EU citizens. There will now be further consultations before these become statute, but for the first time these will be regulations, rather than directives; which mean that individual EU member states will have little room for interpretation in how they are applied. 

This has implications for IT service providers, SaaS...

By Sean McAvan, 18 June 2015, 0 comments. Categories: Compliance, Data & Analytics, Data Management, SaaS , Software.

How vendors are building data centres to protect customers and how this affects compliance

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European service providers are currently busy with the creation of multiple data centres, yet in an effort to ensure customers are able to access their data in the locations they are looking for many are being left at risk of having to return to manual provisioning. This is a pitfall providers need to avoid and, to do so, will need to consider how they can offer self-service to their customers, with the choice of data location built-in.

Offering a choice of VM template, but no choice as...

By Ian Finlay, 11 June 2015, 0 comments. Categories: Compliance, Data & Analytics, Data Centres, Data Management, Data Sovereignty.

Is your cloud provider HIPAA compliant? An 11 point checklist

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Healthcare organisations frequently turn to managed service providers (MSPs) to deploy and manage private, hybrid or public cloud solutions. MSPs play a crucial role in ensuring that healthcare organisations maintain secure and HIPAA compliant infrastructure.

Although most MSPs offer the same basic services – cloud design, migration, and maintenance – the MSP’s security expertise and their ability to build compliant solutions on...

By Logicworks, 29 May 2015, 1 comment. Categories: Compliance, Security.

Box nails big customer win with US Department of Justice

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Cloud storage provider Box has announced that it is working with the US Department of Justice (DOJ) to deliver secure file sharing and collaboration to its employees.

The move represents a major customer win for the firm, who now has more than 40 federal customers on its books. “Innovative government agencies, like DOJ, are deeply committed to leveraging emerging cloud technologies to better serve the American people, while ensuring the security and privacy of sensitive...

By James Bourne, 28 May 2015, 0 comments. Categories: Collaboration, Compliance, Enterprise, Storage.

Security failing to keep pace with cloud technology adoption, report finds

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Cloud service providers (CSPs) can no longer treat security as a luxurious add-on, and customers have to ensure their providers take care of the issue, a new report asserts.

The research, the latest cab off the rank from Ovum and FireHost entitled “The Role of Security in Cloud Adoption within the Enterprise”, offers sound advice to vendors and users alike. True, it’s stuff everyone will have heard before – but it’s worth repeating.

“On too many...

By James Bourne, 09 April 2015, 0 comments. Categories: Compliance, Research, Security, Vendors.

Compliance remains the key cloud security challenge, according to CipherCloud report

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Almost two thirds of organisations in a CipherCloud survey on cloud data protection say compliance and auditing privacy is the biggest security challenge associated with cloud computing.

CipherCloud, which has released its inaugural “Global Cloud Data Security Report”, found a number of interesting findings in the research, and the challenges associated with data security for Global 2000 companies.

Compliance and data protection concerns continue to remain the top barriers for...

By James Bourne, 26 March 2015, 1 comment. Categories: Compliance, Data & Analytics, Data Management, Data Sovereignty, Security.

Campaign for Clear Licensing pens open letter to Oracle after report slamming software practices

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Updated The Campaign for Clear Licensing (CCL), a not-for-profit organisation advocating clear software practices, has written an open letter to Oracle urging the tech giant to address concerns over vendor lock-in to ensure users migrate to its cloud products.

The group released a report in November slamming Oracle for having an “arms length, impoverished...

By James Bourne, 06 January 2015, 0 comments. Categories: Compliance, Privacy, Software.

KPMG survey shows how cloud “continues to drive disruption in the business world”

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Almost half of respondents in KPMG’s 2014 cloud computing survey are using cloud to drive cost efficiencies, with a similar number utilising it to better enable their mobile workforce.

The study, of 500 global C-suite executives, saw a variety of ways in which businesses are using cloud to drive business transformation. Aside from cost savings (49%) and enabling a mobile workforce (42%), CXOs also see the benefit of cloud as improving alignment with customers and partners (37%),...

By James Bourne, 02 January 2015, 1 comment. Categories: Adoption, Compliance, Privacy, Security, Vulnerabilities.

China to assess trustworthiness of cloud providers

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Cloud computing providers in China are to be assessed for their trustworthiness according to a report – which could mean bad news for foreign CSPs.

According to a report from China Daily, the new government system will be similar to the FedRAMP accreditation used in the US. Only firms who pass this ruling in full will be allowed to take part in government projects, according to Zuo Xiaodong, vice president of the...

By James Bourne, 23 December 2014, 0 comments. Categories: Compliance, Privacy.