Cloud-based voice and telephony services continues apace


Almost half of companies surveyed by Britannic Technologies said they had cloud-based voice and telephony services, while two thirds said they had a partial voice solution in the cloud.

84% of respondents said they understood the proposition of cloud computing, yet there were some intriguing responses as to why companies aren’t putting their voice services in the cloud. Almost half (48%) of those polled said they were concerned about security worries, while 38% were worried...

By James Bourne, 11 May 2015, 0 comments. Categories: Infrastructure, Software, UnifiedComms.

How Dimension Data’s unified comms strategy continues to evolve

Brian Riggs, Principal Analyst, Enterprise Telecoms

Dimension Data’s acquisition of Teliris is the latest move in a strategy to grow its managed and hosted unified communications (UC) services business. The acquisition adds a cloud-based videoconferencing service to a Dimension Data portfolio that already includes a number of managed and hosted telephony, UC, videoconferencing, and contact center services. It also expands Dimension Data’s presence in the US, where it is eager to grow its market...

By Ovum StraightTalk, 12 June 2014, 0 comments. Categories: UnifiedComms.

How cloud opportunities are set aloft by Ethernet

Ian Redpath, Principal Analyst, Network Infrastructure

The 10th Ethernet World was held in Prague September 30 through October 2. The global enterprise Ethernet service market continues to grow robustly. For full-year 2013, Ovum projects a $34bn Ethernet service market worldwide, growing to $62bn by 2018 at a 13% CAGR. Ovum chaired the cloud services and data center day at the conference. The industry discussion on cloud services continues to mature based on new business model constructs, a growing body of...

By Ovum StraightTalk, 10 October 2013, 0 comments. Categories: Enterprise, UnifiedComms, Vendors.

Unified comms and collaboration is increasingly important for insurers

Barry Rabkin, Principal Analyst, Insurance Technology

Unified communications and collaboration (UCC) capabilities are becoming increasingly important for insurers and companies in other industries in the rapidly emerging digital marketplace. To determine how enterprises around the globe are using or planning to use UCC, Ovum interviewed over 1,320 enterprise ICT decision-makers in 18 countries in 4Q12 and 1Q13. Ovum’s recently published report The Future of Unified Communications and Collaboration: Insurance...

By Ovum StraightTalk, 06 August 2013, 0 comments. Categories: Best Practice, UnifiedComms, Vendors.

Alcatel-Lucent Enterprise expands its cloud vision

Brian Riggs, Principal Analyst, EnterpriseThrough 2013 Alcatel-Lucent Enterprise (ALU-E) will roll out a set of solutions on which its partners can offer a range of hosted unified communications (UC) services. The company’s strategy is different to those of its competitors in that it will deliver separate solutions for enterprises and SMBs, as well as a set of application services. These will be offered to operators, and also sold to value-added resellers and distributors that want to compete not...

By Ovum StraightTalk, 17 April 2013, 0 comments. Categories: Enterprise, UnifiedComms, Vendors.

Sizing up collaboration: how to measure ROI on your Unified Communications

By Adrian Thirkill, Easynet UK MD

Dust off the bunting and hang the flags out: global IT spending is forecast to increase by 4.1% in 2013  according to Gartner’s latest worldwide IT spending forecast published in March.

This is great news, but when considered within the still-quaking economy it also comes with a caution: it’s more important than ever to make carefully-planned IT investments which add value to a business and create a...

By Easynet G.S., 11 April 2013, 0 comments. Categories: Hardware, Regulation, UnifiedComms.

Avaya’s cloud UC strategy continues to evolve

Brian Riggs, Principal Analyst, Enterprise Telecoms

At Enterprise Connect in March 2013 Avaya introduced a set of platforms on which its partners – which include operators, systems integrators, and resellers – can build to offer fully hosted communications services. The move is a marked departure for the company, whose revenues are derived mainly from selling communications software and solutions that enterprises deploy on-premise. Avaya also has a services business that sells managed and hosted communications...

By Ovum StraightTalk, 08 April 2013, 0 comments. Categories: UnifiedComms, Vendors.

Mobile Devices in a Cloud World

Someone recently said to me, “With everything moving to the cloud, mobile device security really isn’t going to matter anymore. Sensitive data will never be stored on the device.” The thinking is that sensitive corporate data will be centrally stored and not held on mobiledevices.  And with the proliferation of 3G and 4G networking, access should be available from almost anywhere. However, this doesn’t mean that we no longer need to worry about security of the endpoint...

By GreenPages Technology Solutions, 27 January 2012, 0 comments. Categories: Security, UnifiedComms.