Google cloud falls over after routing error, strives to remove manual link activation

(c) Nikolic

Google Compute Engine went down for approximately 70 minutes last week, the company has confirmed, making certain Internet destinations unreachable from the europe-west1 region during that time.

The issue first came to light at 1326 PST on November 23 with a status update, before a further missive at 1432 confirming the problems should have been resolved.

Four days later, Google explained what exactly went...

By James Bourne, 30 November 2015, 0 comments. Categories: Infrastructure, SLA.

Why human error is still the biggest risk to your cloud system going down


The number one risk to system availability remains human error, according to the latest disaster recovery industry report from CloudEndure.

The research examines the various protocols businesses have in place for downtime if – or when – it occurs. On a scale of one to 10, human errors – including application bugs – hit 8.1, compared to network failures (7.2), cloud provider downtime (6.9) and external threats (6.7).

Even though the majority (83%) of...

By James Bourne, 05 June 2015, 1 comment. Categories: Data & Analytics, Disaster Recovery, Infrastructure, SLA.

Research argues hidden costs contribute to a ‘cloud hangover’ for businesses


It’s the morning after the night before. You’ve had a bit too much, your head’s pounding, and you’re frantically searching your brain for anything you might have said or did that you’ll be paying for later.

We’ve all been there. Yet according to new research from Sungard Availability Services, it’s a similar effect at work when the IT department buys cloud solutions. 87% of the 150 UK-based senior IT decision makers polled say they have...

By James Bourne, 30 March 2015, 0 comments. Categories: Adoption, Data & Analytics, Data Management, Economy, SLA, Vendors.

Severalnines: Mixing DevOps with database management and going its own way


Sweden-based database management provider Severalnines is an interesting company. Its name would suggest SLAs but the firm, with approximately 7000 users, supports MySQL, MariaDB and MongoDB among others and enables businesses to support both SQL and NoSQL open source databases in the cloud or on-premise.

Yet the way Severalnines has built its success is of most interest. Instead of going cap in hand to VCs and building up cash without going near making a profit, Severalnines has...

By James Bourne, 19 March 2015, 0 comments. Categories: Data & Analytics, Developers, OpenSource, SLA.

Report shows majority of cloud providers not hitting SLA targets


76% of organisations surveyed by CDW in its Cloud 401 report say at least one cloud vendor failed to meet their SLAs.

The report, released in February, found reliability (43%) as the most important metric for cloud service providers, far ahead of cost (28%) and ability to integrate with existing infrastructure (27%), meaning a double whammy for providers who couldn’t meet their uptime figures.


By James Bourne, 18 March 2015, 1 comment. Categories: Data & Analytics, Data Management, SLA.

CenturyLink: Why complexity, not the cloud vendor, locks you in


It continues to be an extremely busy time for CenturyLink Cloud. Amidst a plethora of news and acquisitions, one stood out: the buyout of disaster recovery as a service software provider DataGardens.

As this publication has previously examined, cloud disaster recovery is certainly one of the more popular buzzwords in the IT industry right now, yet a lack of clarity still pervades. There are degrees of...

By James Bourne, 12 March 2015, 1 comment. Categories: Data & Analytics, Data Management, Disaster Recovery, SLA.

Cloud disaster recovery in a nutshell: How does it work?


Disaster recovery - the IT industry’s latest buzz words. Although a popular subject, many of the articles out there are not providing accurate or enough information to demystify the concept. How does one explain disaster recovery to a SMB owner or an organisation’s president without confusing them more than clarifying? Or without boring the hell out of them? Here’s my attempt.

First, there are a few terms you’ll need to acquaint yourself with. Like RTO and...

By Rhonda Sherwood, 24 February 2015, 4 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery, SLA.

Google Cloud Platform goes down for two hours after connectivity issue


Google has resolved an issue with Google Compute Engine whereby its platform went down for two hours.

The network issue where instances in ‘multiple zones’ lost connectivity first began at 2259 US Pacific time (0659 GMT), with Google first issuing an update on 2346.

“The problem with network connectivity in Google Compute Engine is resolved as of shortly after 0100 US/Pacific,” a Google status page explained....

By James Bourne, 19 February 2015, 0 comments. Categories: PaaS, Platform, SLA.

Google launches PerfKit, open source benchmarking tool for cloud performance


Google has announced the launch of PerfKit, an open source cloud benchmarking tool aimed at aiding developers evaluating performance features.

The search giant claims it has worked with over 30 leading researchers, companies and customers in developing this tool, as well as educational institutes: Stanford and MIT will be having quarterly discussions on default benchmarks and settings on the back of this development.

Google claims PerfKit is unique because not only does it report on...

By James Bourne, 13 February 2015, 0 comments. Categories: Developers, Platform, SLA.

Examining AWS' uptime in 2014: Figures show marked improvement


Having been ranked as one of the top cloud providers for uptime, new figures show Amazon Web Services (AWS) having a 41% reduction in performance issues quarter to quarter during 2014.

The figures, from CloudEndure, see AWS with 127 errors during Q114, a greater number than the following three quarters combined, with 43 in Q2, 37 in Q3, and 26 in Q4.

AWS EC2 was the most frequent faller in 2014, with 46 errors, compared to scalable DNS provider Route 53 (24), network monitoring service...

By James Bourne, 26 January 2015, 0 comments. Categories: Amazon, Data & Analytics, Data Centres, Data Management, Infrastructure, SLA.