CenturyLink: Why complexity, not the cloud vendor, locks you in

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It continues to be an extremely busy time for CenturyLink Cloud. Amidst a plethora of news and acquisitions, one stood out: the buyout of disaster recovery as a service software provider DataGardens.

As this publication has previously examined, cloud disaster recovery is certainly one of the more popular buzzwords in the IT industry right now, yet a lack of clarity still pervades. There are degrees of...

By James Bourne, 12 March 2015, 1 comment. Categories: Data & Analytics, Data Management, Disaster Recovery, SLA.

Cloud disaster recovery in a nutshell: How does it work?

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Disaster recovery - the IT industry’s latest buzz words. Although a popular subject, many of the articles out there are not providing accurate or enough information to demystify the concept. How does one explain disaster recovery to a SMB owner or an organisation’s president without confusing them more than clarifying? Or without boring the hell out of them? Here’s my attempt.

First, there are a few terms you’ll need to acquaint yourself with. Like RTO and...

By Rhonda Sherwood, 24 February 2015, 1 comment. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery, SLA.

Don't let bad weather cloud your plans for recovery

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We all like to complain about services going down when bad weather strikes. The ‘wrong kind of snow’ can wreak havoc with trains and the road network can get snarled up fast, while power lines can come down in more remote areas. Where are the backup and recovery plans, we ask – but could our own customers or internal sponsors and colleagues be saying the same about us if we fail to deliver as we should?

The uncomfortable truth is many smaller businesses are...

By Matt Kingswood, 12 February 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery.

A matter of trust: The importance of backups in cloud computing

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Strong security is a foundational element of every public, private and hybrid cloud implementation and will be a top concern for all businesses as part of a macro trend taking grip in 2015. Research shows that 90 percent of the world’s data has been generated in the past two years – calling into question not only data storage, but also data safety.

When it comes to security in the cloud, disaster recovery (DR), backup and...

By Chad Buzzard, 30 January 2015, 0 comments. Categories: Data & Analytics, Data Loss, Disaster Recovery, Security.

Disaster recovery experts dig down into Azure cloud outages over past 12 months

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The majority of Microsoft’s service errors in the first quarter of 2014 were advisory, while there were significantly more service interruptions in the following three quarters, according to analysis carried out by CloudEndure.

The figures, taken from Azure’s Service Health Dashboard across last year, saw three full service interruptions in Q1, a whopping 28 in Q2, 16 in Q3 and zero in the final quarter. The highest number of errors came in Q1 (259), yet also produced the...

By James Bourne, 19 January 2015, 0 comments. Categories: Data & Analytics, Data Loss, Disaster Recovery, Infrastructure, SLA.

Verizon Cloud goes out in planned maintenance, aims for seamless updates going forward

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Updated Over the weekend, Verizon’s cloud service, Verizon Cloud, was offline as it looked to add ‘seamless upgrade functionality as well as other customer-facing updates.’

The maintenance period was put in to improve the service and to ensure further updates went ahead without any hitches to customers. The telco giant warned the fixes could take up to 48 hours, but was completed after 40, with Verizon taking the bizarre step of issuing a press release to announce the...

By James Bourne, 12 January 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery, IaaS, Infrastructure.

Microsoft Azure cloud outage blamed on undetected testing bug

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Microsoft Azure cloud storage went down for several hours overnight knocking various sites and services offline, with the tech giant blaming the fault on an undetected bug during testing.

The incident can be located on the Azure status history page, under ‘Multiple Azure Services’ and multiple regions.

 “From 19 Nov 2014, 00:52 to 05:50 UTC a subset of customers using Storage, Virtual Machines, SQL Geo-Restore, SQL...

By James Bourne, 20 November 2014, 0 comments. Categories: Disaster Recovery, IaaS.

Salesforce customers: Learn from Code Spaces’ swift demise

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A benchmark report by Adallom into the uptake of software as a service (SaaS) applications has found that Salesforce customers have the highest percentage of privileged access users – and warned about the problems that may cause businesses.

On average 7% of users on Salesforce accounts are privileged or have admin access, compared with 4% for Google Apps, 2% for Box and 1% for Office 365, the other three services analysed.

The report gave a grave warning over the prevalence...

By James Bourne, 05 November 2014, 0 comments. Categories: Case Studies, Disaster Recovery, Research, SaaS , Security, Software.

Beware the fat finger when it comes to cloudy data loss

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Human error is responsible for one in five data loss errors, according to the latest study from cloud provider Databarracks.

The study, the fifth annual Data Health Check report, found that employee idiocy was the third most popular reason for data going missing with 18% of the vote, behind software failure (19%) and hardware failure (21%). Interestingly, corruption and theft were responsible for 15% and 7% of the poll respectively.

Yet it’s the larger companies who continue...

By James Bourne, 03 November 2014, 1 comment. Categories: Big Data, Data & Analytics, Data Loss, Disaster Recovery.

From CIOs to IT: Shining a light on cloud disaster recovery with attainable metrics

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This publication has often banged the drum for organisations to ensure their cloud disaster recovery plans are in order. Now cloud service provider Databarracks has put together a series of resources designed to be the “complete DR toolkit.”

We know cloud exits are not the most thrilling topic of conversation. Everyone would much prefer to keep their heads in the sand and talk about how more productive, lean and agile their business will be once they’ve moved the...

By James Bourne, 23 October 2014, 2 comments. Categories: Data & Analytics, Disaster Recovery.