Suffering a cloud outage? Look closer to home for the potential cause

(c)iStock.com/lolostock

If your systems are down, and you’re just about to get on the phone to tear a strip from your cloud vendor, remember this: technical errors in failed cloud implementations are more likely to come from the user organisation itself than the supplier.

That was the surprising finding from a report recently released by The Economist Intelligence Unit, with 36% of respondents saying errors were more likely to come from within than outside (29%). The report noted commercial errors were...

By James Bourne, 21 May 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery.

Councils have disaster recovery systems in place – but they’re not being tested

(c)iStock.com/blackred

There’s good news and bad news: councils in London do have disaster recovery (DR) systems in place; but many haven’t tested them in at least a year.

The findings from disaster recovery provider Databarracks, following a Freedom of Information (FoI)request, arrive at a time when the United Kingdom takes to the polls in the General Election. And the results represent a worrying sign, according to Databarracks managing director Peter Groucutt.

“As expected, all councils...

By James Bourne, 07 May 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery.

Gartner’s first DRaaS Magic Quadrant sees IBM, NTT, Sungard AS at summit

(c)iStock.com/natasaadzic

Disaster recovery as a service (DRaaS), a commoditised offering whereby organisations can recover if their cloud service hits the skids, has had relatively slow uptake. Yet the trend has garnered enough ground for Gartner to put together a Magic Quadrant on it – and the analyst house has seen fit to put IBM, NTT Communications, and Sungard Availability Services at the top of the pile.

Not surprisingly, the platitudes have not been slow in forthcoming. Peter Groucutt, managing...

By James Bourne, 29 April 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery.

CenturyLink: Why complexity, not the cloud vendor, locks you in

(c)iStock.com/RinoCDZ

It continues to be an extremely busy time for CenturyLink Cloud. Amidst a plethora of news and acquisitions, one stood out: the buyout of disaster recovery as a service software provider DataGardens.

As this publication has previously examined, cloud disaster recovery is certainly one of the more popular buzzwords in the IT industry right now, yet a lack of clarity still pervades. There are degrees of...

By James Bourne, 12 March 2015, 1 comment. Categories: Data & Analytics, Data Management, Disaster Recovery, SLA.

Cloud disaster recovery in a nutshell: How does it work?

(c)iStock.com/natasaadzic

Disaster recovery - the IT industry’s latest buzz words. Although a popular subject, many of the articles out there are not providing accurate or enough information to demystify the concept. How does one explain disaster recovery to a SMB owner or an organisation’s president without confusing them more than clarifying? Or without boring the hell out of them? Here’s my attempt.

First, there are a few terms you’ll need to acquaint yourself with. Like RTO and...

By Rhonda Sherwood, 24 February 2015, 1 comment. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery, SLA.

Don't let bad weather cloud your plans for recovery

(c)iStock.com/solarseven

We all like to complain about services going down when bad weather strikes. The ‘wrong kind of snow’ can wreak havoc with trains and the road network can get snarled up fast, while power lines can come down in more remote areas. Where are the backup and recovery plans, we ask – but could our own customers or internal sponsors and colleagues be saying the same about us if we fail to deliver as we should?

The uncomfortable truth is many smaller businesses are...

By Matt Kingswood, 12 February 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery.

A matter of trust: The importance of backups in cloud computing

(c)iStock.com/kjekol

Strong security is a foundational element of every public, private and hybrid cloud implementation and will be a top concern for all businesses as part of a macro trend taking grip in 2015. Research shows that 90 percent of the world’s data has been generated in the past two years – calling into question not only data storage, but also data safety.

When it comes to security in the cloud, disaster recovery (DR), backup and...

By Chad Buzzard, 30 January 2015, 0 comments. Categories: Data & Analytics, Data Loss, Disaster Recovery, Security.

Disaster recovery experts dig down into Azure cloud outages over past 12 months

(c)iStock.com/JasonDoiy

The majority of Microsoft’s service errors in the first quarter of 2014 were advisory, while there were significantly more service interruptions in the following three quarters, according to analysis carried out by CloudEndure.

The figures, taken from Azure’s Service Health Dashboard across last year, saw three full service interruptions in Q1, a whopping 28 in Q2, 16 in Q3 and zero in the final quarter. The highest number of errors came in Q1 (259), yet also produced the...

By James Bourne, 19 January 2015, 0 comments. Categories: Data & Analytics, Data Loss, Disaster Recovery, Infrastructure, SLA.

Verizon Cloud goes out in planned maintenance, aims for seamless updates going forward

(c)iStock.com/LindaJoHeilman

Updated Over the weekend, Verizon’s cloud service, Verizon Cloud, was offline as it looked to add ‘seamless upgrade functionality as well as other customer-facing updates.’

The maintenance period was put in to improve the service and to ensure further updates went ahead without any hitches to customers. The telco giant warned the fixes could take up to 48 hours, but was completed after 40, with Verizon taking the bizarre step of issuing a press release to announce the...

By James Bourne, 12 January 2015, 0 comments. Categories: Data & Analytics, Data Loss, Data Management, Disaster Recovery, IaaS, Infrastructure.

Microsoft Azure cloud outage blamed on undetected testing bug

Picture credit: iStockPhoto

Microsoft Azure cloud storage went down for several hours overnight knocking various sites and services offline, with the tech giant blaming the fault on an undetected bug during testing.

The incident can be located on the Azure status history page, under ‘Multiple Azure Services’ and multiple regions.

 “From 19 Nov 2014, 00:52 to 05:50 UTC a subset of customers using Storage, Virtual Machines, SQL Geo-Restore, SQL...

By James Bourne, 20 November 2014, 0 comments. Categories: Disaster Recovery, IaaS.